Situated in Knysna and only 5.3 km from Simola Golf and Country Estate, Phoenix Lodge and Waterside Accommodation features accommodation with sea views, free WiFi and free private parking. Boasting full-day security, this property also provides guests with a picnic area. Guests can make use of the sun terrace or the outdoor fireplace, or enjoy views of the lake and river. All units are fitted with a flat-screen TV with satellite channels, fridge, a kettle, a walk-in shower, a hair dryer and a desk. Each unit has a private bathroom with free toiletries, while some rooms include a fully equipped kitchenette with an oven. At the guest house, units have bed linen and towels. Buffet and Full English/Irish breakfast options with warm dishes, local specialities and fruits are available each morning. There is a snack bar, and packed lunches are also available. Guests at the guest house will be able to enjoy activities in and around Knysna, like hiking and walking tours. After a day of snorkelling, cycling or fishing, guests can relax in the garden or in the shared lounge area. Knysna Forest is 5.7 km from Phoenix Lodge and Waterside Accommodation, while Knysna Heads is 8.8 km from the property. Plettenberg Bay Airport is 32 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
and
1 futon bed
1 sofa bed
and
1 large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 futon bed
or
1 large double bed
and
1 futon bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.3
Comfort
9.1
Value for money
8.9
Location
8.9
Free WiFi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Ahmed
    Egypt Egypt
    Location is 15 min walking to Knysna waterfront, owners are super friendly and helpful, thy organised our late check in very smoothly , rooms are very convenient, room views are beautiful, very decent breakfast,
  • Natalie
    South Africa South Africa
    The direct and close up view over the Knysna Lagoon was magnificent!
  • Pumzile
    South Africa South Africa
    More importantly is the sea view. There was a choice of variety when it comes to restaurant in the area. Wifi was working well.
  • Lourence
    South Africa South Africa
    Everything about the place was awesome. The host as well amazing 2 people. Th staff is friendly and helpful. Breakfast worth it. Stunning view from the rooms, rooms cleaned daily. Fresh towels daily.
  • Carol
    South Africa South Africa
    We received a warm welcome, the room was very comfortable. Conveniently close to everything. Access to kitchen facilities was provided upon request. Superb views of the lagoon! Wonderful hosts!
  • E
    Enrico
    South Africa South Africa
    Everything was amazing, loved it. Will definitely stay there again.
  • Vuyokazi
    South Africa South Africa
    My 1st that is totally blind he also enjoys he’s stay and thy suggested the activities to do ground the knysna area
  • Ravi
    India India
    Excellent location, facing the lagoon / water front
  • Sharika
    South Africa South Africa
    Absolutely lovely place even for the one night I have no complaints. Lovely view very clean
  • Howard
    United Kingdom United Kingdom
    Excellent Breakfast. Owners were very friendly and helpful. Definitely would recommend this guest house.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Craig and Gillian Dyer

Company review score: 9.3Based on 276 reviews from 1 property
1 managed property

Company information

Our mandate is to make everyone feel welcome and relaxed and we can assist you with any of the excursions available in Knysna and the surrounds.

Property information

Comfortable rooms with great views over the Knysna Lagoon and Heads Conveniently situated just off Old Cape Road and the N2. Please note that there is some road noise as with all the properties in Knysna that have great views over the lagoon. This property has a fabulous large braai/barbeque area also with a great view. A short walk around the lagoon will get you to the Knysna Waterfront which boasts an assortment of restaurants and shops. Phoenix Lodge, the main building, offers spacious, luxury rooms with fabulous views from their own private balconies, flat screen TV, and private bathrooms with fresh, modern décor. All rooms have a fridge, tea and coffee making facilities and free toiletries. 3 units are self catering. Waterside Accommodation offers standard, comfortable rooms all with flat screen TVs, fridge, tea and coffee making facilities and free toiletries. One Double room and one Queen room are on the ground floor and suitable for the mobility impaired. Free wi-fi throughout the buildings. The restaurant serves tasty breakfasts every morning and dinner on request. Please note that we are unable to facilitate late arrivals (after 8.00 p.m.) unless previously arranged.

Neighbourhood information

Within walking distance to the Knysna Waterfront where our guests can enjoy delicious meals at a variety of restaurants or spend a bit of time shopping. A number of our guests bring their running shoes as the run around the lagoon is very scenic and enjoyable. Also a lovely walk. The departure to Featherbeds Nature Reserve is about 500 m up the road.

Languages spoken

Afrikaans,English

Property surroundings

Facilities of Phoenix Lodge and Waterside Accommodation
Great facilities! Review score, 8.8

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • BBQ facilities
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • River view
  • Landmark view
  • Lake view
  • Sea view
  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Temporary art galleries
    Off-site
  • Game drives
    Additional charge
  • Beach
  • Snorkelling
    Off-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Off-site
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Wellness

  • Sun umbrellas

Languages spoken

  • Afrikaans
  • English

House rules
Phoenix Lodge and Waterside Accommodation takes special requests - add in the next step!

Check-in
From 14:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 20:00 and 09:00.

The fine print
Need-to-know information for guests at this property

Please inform Phoenix Lodge and Waterside Accommodation in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions.

Quiet hours are between 20:00:00 and 09:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Phoenix Lodge and Waterside Accommodation

  • Phoenix Lodge and Waterside Accommodation is 1.1 miles from the centre of Knysna. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Phoenix Lodge and Waterside Accommodation may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Phoenix Lodge and Waterside Accommodation can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Buffet
    • Breakfast to go

  • Check-in at Phoenix Lodge and Waterside Accommodation is from 14:00, and check-out is until 10:00.

  • Room options at Phoenix Lodge and Waterside Accommodation include:

    • Double
    • Family
    • Twin/Double
    • Studio
    • Apartment

  • Phoenix Lodge and Waterside Accommodation offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Bike tours
    • Horse riding
    • Temporary art galleries
    • Beach
    • Walking tours
    • Tour or class about local culture
    • Game drives