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Featuring a terrace, a restaurant as well as a bar, Madelise Palace Hotel & Spa is located in the centre of Hanoi, 300 metres from Hanoi Old City Gate. This 4-star hotel offers an ATM and a concierge service. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Breakfast is available daily, and includes buffet, à la carte and continental options. Popular points of interest near Madelise Palace Hotel & Spa include Thang Long Water Puppet Theater, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.9

Breakfast info

Continental, Asian, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
2 large double beds
2 large double beds
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
8.9
Comfort
9.0
Value for money
9.0
Location
9.9
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Sarvishni
    South Africa South Africa
    Easy check in, staff were friendly and very eager to please. We only stayed for one night and did not take the breakfast option. But the facilities in the room were great and very comfortable.
  • Sandro
    Portugal Portugal
    Clean and really nice detailed room. Amazing stay here
  • Jowin
    United Arab Emirates United Arab Emirates
    The location is perfect. Right at the center of old quarter, but not too crowded. Away from the bars.
  • Lucy
    United Kingdom United Kingdom
    caroline. a lovely staff member upgraded me for free. always there for support.
  • Jasmine
    Malaysia Malaysia
    The location is good, staffs are friendly and helpful
  • Patricia
    France France
    L accueil très sympathique and helpfull ! Our room had no window, but after à very long trip I did slept well !
  • Laura
    United Kingdom United Kingdom
    Lovely little hotel with friendly and helpful staff. We were also given a free upgrade on arrival. Great location.
  • Francesco
    Italy Italy
    Caroline upgrade to balcony room, she was to much kindly.
  • 德良
    China China
    Caroline is kind upgrade mẹ to family room. Room is large and clean
  • Thierry
    France France
    Nice hôtel, clean room. I Booker cruise trip here. They arranger very well, Caroline is good.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Asian • International • European
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Madelise Palace Hotel & Spa
Great facilities! Review score, 8.8

Most popular facilities

  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Bar
  • Minibar

Internet
No internet access available.

Parking
No parking available.

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Wellness

  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • French

House rules
Madelise Palace Hotel & Spa takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

FAQs about Madelise Palace Hotel & Spa

  • Guests staying at Madelise Palace Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet
    • À la carte

  • Madelise Palace Hotel & Spa is 1,000 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Madelise Palace Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Neck massage
    • Spa lounge/relaxation area
    • Hand massage
    • Tour or class about local culture
    • Couples massage
    • Spa/wellness packages
    • Massage chair
    • Bicycle rental
    • Foot massage
    • Foot bath
    • Full body massage
    • Cooking class
    • Head massage
    • Back massage
    • Public Bath

  • Yes, Madelise Palace Hotel & Spa is popular with guests booking family stays.

  • Madelise Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1

  • The prices at Madelise Palace Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Madelise Palace Hotel & Spa include:

    • Single
    • Twin/Double
    • Family
    • Double

  • Check-in at Madelise Palace Hotel & Spa is from 14:00, and check-out is until 12:00.