Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

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Advanced registration will be required. Please provide (under Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date) at least 24 hours before departure. Guests with no information provided may not be allowed to go on board.

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Please note that your credit card information is required to guarantee your booking. To secure your reservation, payment prior to arrival is recommended. The property will contact you after you book to provide instructions.

Please note that full settlement of total reservation in cash or by credit card (Visa and Master Card only) is required at least 1 day before departure at the cruise office or via bank transfer. For further details, please use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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Airport transfers and transfer services are available to and from the property at additional charges. Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are expected to confirm with the property at least 3 days prior to arrival.

Details follow:

* Shuttle bus (Pick up and drop off within Hanoi Old Quarter area only)

Pick up time from Hanoi: from 07:30 to 08:00

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모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

숙소 도착 시 손해 보증금(VND 3,000,000)을 지불하셔야 합니다. 신용카드를 통해 지불하실 수 있습니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측 객실 점검 후 이상이 없을 시 손해 보증금 전액을 돌려드립니다.