As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cozy comforters and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel reenergized after a workout in the complimentary fitness center or browse the unique regional gifts at the gift and supplies shop. Sheraton Norfolk also offers a knowledgeable concierge service.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
2 queen beds
2 queen beds
1 sofa bed
and
1 queen bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 queen beds
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
2 queen beds
PURE Allergy Friendly, Club lounge access, Guest room
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Guest reviews

Categories:

Staff
8.1
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
7.1
Location
8.9
Free Wifi
7.8

Select topics to read reviews:

Guests who stayed here loved

  • T
    Tyrese
    United States of America United States of America
    Clean and everyone and everything was nice respectful and set up nice
  • Sassy
    United States of America United States of America
    Close to everything and the lobby is very inviting.Also staff is very friendly and helpful!
  • Falynn
    United States of America United States of America
    The staff was so nice and very helpful and the location is convient!
  • Melnychuk
    Ukraine Ukraine
    Excellent location. Friendly staff. Good value for money.
  • Erin
    United States of America United States of America
    The staff was very nice. The amenities were excellent. Great location.
  • Randy
    United States of America United States of America
    The breakfast was good. Just wash that it was free.
  • Diana
    United States of America United States of America
    The views from our room were so beautiful! The hotel overall was clean and nice. The staff was friendly and welcoming. Thank you for a great stay!
  • Reginald
    United States of America United States of America
    I loved the location. Being next to Waterside was awesome. I enjoyed being on the 10th floor with its amenities. Also, I enjoyed getting a beverage after arriving at the hotel. That's it for me. Thanks.
  • Debo
    United States of America United States of America
    I love the stuff at the front desk name Georgette.She was so sweet when we checked in.It was a slight problem with our room not being serviced before we arrived and Georgette took care of that situation while we went to Walmart to pick up a few...
  • Joseph
    United States of America United States of America
    Staff was very friendly and helpful. Ayna at the front desk was tremendous.

Hotel area info

Restaurants
1 Restaurant On Site

  • Waterside Seafood Company
    • Cuisine
      American • Seafood
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Sheraton Norfolk Waterside Hotel

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar
  • Breakfast

Outdoors

  • Outdoor furniture

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Bingo
    Off-site
  • Live sports events (broadcast)
    Off-site
  • Happy hour
    Additional charge
  • Temporary art galleries
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 2 miles)
  • Tennis court
    Off-site

Food & Drink

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $35 per day.

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Seasonal

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Sheraton Norfolk Waterside Hotel takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Norfolk Waterside Hotel

  • Sheraton Norfolk Waterside Hotel has 1 restaurant:

    • Waterside Seafood Company

  • Sheraton Norfolk Waterside Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Tennis court
    • Golf course (within 2 miles)
    • Bingo
    • Happy hour
    • Fitness
    • Temporary art galleries
    • Swimming pool
    • Live sports events (broadcast)
    • Bicycle rental

  • The prices at Sheraton Norfolk Waterside Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Sheraton Norfolk Waterside Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Sheraton Norfolk Waterside Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • American

  • Sheraton Norfolk Waterside Hotel is 1,650 feet from the center of Norfolk. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sheraton Norfolk Waterside Hotel include:

    • Double
    • Family
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Sheraton Norfolk Waterside Hotel is popular with guests booking family stays.