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Get the celebrity treatment with world-class service at Cassia Phuket - a brand of Banyan Group

Offering an outdoor pool and views of the sea, Cassia Phuket - a brand of Banyan Group is located in Bang Tao Beach, 1 km from Xana Beach Club. The hotel has a sun terrace, and guests can enjoy a drink at the bar. Free WiFi is available throughout the property and free private parking is available on site. All suites come with a separate bedroom, living area and has a private balcony. The kitchen is fully equipped with all the utensils, perfect for indoor cooking. Hot shower facilities are included in the private bathroom. Housekeeping services are provided once every two days. There is also free shuttle service within the area and a 24-hour front desk service. An all day dining venue with an awesome view, Vista Gastro - Pub, serves coffee, drinks, snacks and other meals. A buffet breakfast is available at the restaurant. For more grocery shopping and dining options, guests can also head over to Villa Market and Boat Avenue, located approximately 1 km from the property. The nearest airport is Phuket International Airport, 17 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts, Cassia
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 futon bed
Bedroom 1
1 futon bed
Bedroom 2
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.2
Location
8.7
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Carolyn
    United Kingdom United Kingdom
    Fantastic staff, Chaba went above and beyond when our Dad was hospitalized.
  • Vanessa
    Australia Australia
    Beds were very comfortable. Our rooms were cleaned every second day. The staff were very friendly and helpful. Our room came with daily buffet breakfast which was delicious with lots of choice. Great location too.
  • Ella
    Sweden Sweden
    Great pool area with sand in the small pool which the kids loved. Also great to have thai boxing in the morning.
  • Eva
    New Zealand New Zealand
    Outstanding staff. Great breakfast, had every option you could want. So clean, the room was immaculate. We don’t have kids but I can imagine it would be a great spot to take kids.
  • Karyna
    United Arab Emirates United Arab Emirates
    Cassia has a great location, we love staying in Laguna. Great pool area for kids, shuttle who always brings you to the beach.
  • Catherine
    Australia Australia
    Great staff and the apartments that have everything you need. A spacious pool area where it was easy to get a cabana or poolside lounger at any time. The poolside bar made it easy to have a delicious cocktail by the pool, even if the pool/bar...
  • Vignesh
    Singapore Singapore
    It's good for kids with family and dog friendly- it's very much comfortable with kids - you can cook- you can get all basic grocery items from hotel market itself
  • Hannah
    China China
    Variety of facilities at the hotel, easy access to beach, general location (in Laguna), view from room.
  • James
    Monaco Monaco
    Excellent location, very nice staff. P and Fleur were very professional. Highly recommend staying here…
  • Dr
    India India
    location is great with 2BHK loft room exceeded expectations ,..view was amazing and staff very well trained and courteous yoga session in morning was bonus and it was great way to start day ,..but could only do once during 4 days stay due to...

Hotel surroundings

Restaurants
2 restaurants on site

  • Vista
    • Cuisine
      Thai
    • Ambiance
      Traditional
  • Open Kitchen
    • Cuisine
      American • Italian

Facilities of Cassia Phuket - a brand of Banyan Group
Great facilities! Review score, 8.3

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
  • Pub crawls
    Additional charge
  • Beach
  • Water park
    Additional chargeOff-site
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Laptop safe
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoor

    Wellness

    • Kids' pool
    • Yoga classes
    • Fitness
    • Spa/wellness packages
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Fitness centre

    Languages spoken

    • English
    • Russian
    • Thai
    • Chinese

    House rules
    Cassia Phuket - a brand of Banyan Group takes special requests - add in the next step!

    Check-in
    From 15:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 12:00 to 12:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of THB 1,000 is required on arrival. That's about £23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free
    4 years
    Extra bed upon request
    THB 1,187 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed. Charges may be applicable.
    Groups
    When booking more than 10 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBCash

    The fine print
    Need-to-know information for guests at this property

    Please note that the free shuttle service only operates within the Laguna Phuket resort complex.

    Cleaning services are provided once every 2 days.

    Guests are kindly requested to provide their names in English during the booking process.

    Extra adult and child aged 12 years old and above charge at THB 1,187 net per person per day inclusive of breakfast and extra bed

    Child aged 4-11 years old charge at THB 350 net per day inclusive of breakfast, without extra bed

    Child aged 0 - 3 years old stay and eat free ,without extra bed

    Pets friendly additional charge (per night): 500 baht per room per night

    1,500 baht per room for 30 nights

    Insurance fee 2,000 baht per room

    Other additional details

    • Pets totaling no more than 10 kilograms can be accommodated in all room types.

    • Pets weighing more than 10 kilograms together can be accommodated in rooms with two bedrooms or more.

    • Total weight not more than 20 kilograms.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Cassia Phuket - a brand of Banyan Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of THB 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Cassia Phuket - a brand of Banyan Group

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Cassia Phuket - a brand of Banyan Group has 2 restaurants:

      • Vista
      • Open Kitchen

    • Cassia Phuket - a brand of Banyan Group offers the following activities / services (charges may apply):

      • Fitness centre
      • Children's playground
      • Games room
      • Tennis court
      • Golf course (within 3 km)
      • Evening entertainment
      • Kids' club
      • Water park
      • Private beach area
      • Water sport facilities on site
      • Live music/performance
      • Happy hour
      • Fitness
      • Pub crawls
      • Swimming Pool
      • Movie nights
      • Spa/wellness packages
      • Tour or class about local culture
      • Live sport events (broadcast)
      • Themed dinner nights
      • Yoga classes
      • Beach

    • Check-in at Cassia Phuket - a brand of Banyan Group is from 15:00, and check-out is until 12:30.

    • Cassia Phuket - a brand of Banyan Group is 950 yards from the centre of Bang Tao Beach. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is just 500 yards from Cassia Phuket - a brand of Banyan Group. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Cassia Phuket - a brand of Banyan Group include:

      • Suite
      • Apartment

    • The prices at Cassia Phuket - a brand of Banyan Group may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Cassia Phuket - a brand of Banyan Group can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental
      • Vegan
      • Gluten-free
      • Asian
      • American
      • Buffet
      • Breakfast to go

    • Yes, Cassia Phuket - a brand of Banyan Group is popular with guests booking family stays.