Hotel City SM Business & SPA is located just 2.5 mi from the Krakow city center. It features an indoor pool and a wellness center. The spa and wellness center includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-aging capsule. Guests are offered discounts in the wellness center. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1640 feet away guests will find Zakopianka Shopping Center.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
3 twin beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
7.9
Cleanliness
8.4
Comfort
8.0
Value for money
8.2
Location
8.0
Free Wifi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Mohannad
    Australia Australia
    Very nice hotel good breakfast and Wonderful staff especially the young girl in the reception she is helpful and very polite
  • Paul
    France France
    The place is clean and accessible. People are friendly. The beds are also totally ok.
  • Aida
    United Arab Emirates United Arab Emirates
    It was amazing stay, friendly staff and tasty food. Very cosy and clean hotel.🏨
  • Dainius
    Lithuania Lithuania
    Good connection with the Krakow old town. Quite good breakfast.
  • Olena
    Cyprus Cyprus
    Beautiful place, clean rooms, very good breakfast! All personal is friendly and polite, always ready to help the guests with anything! Thank you! Will stay again for sure
  • Bogdan
    Romania Romania
    The room was huge and the hotel very clean. We stayed on the top floor with rooftop windows. Breakfast was very good with plenty of options.
  • Jacob
    Slovakia Slovakia
    The hotel was very nice. Breakfast were amazing always big choice of food. Location wasn't in the city center, but it was not far from tram stop which was going to the city. Wellness was small, but really clean and it had enough facilities. I do...
  • Thomas
    Germany Germany
    quiet location , good restaurant, plenty of parking
  • Artur
    Germany Germany
    Clean and large room with comfortable bed. 15-20 mins away from the city center and free private parking.
  • Bury
    Poland Poland
    Exceptional breakfast, pleasant service and cozy rooms

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Open for
      Lunch • Dinner

Amenities of Hotel City SM Business & Spa

Most popular amenities

  • Free parking
  • Free Wifi
  • Spa
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Dining table

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Street parking
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Air conditioning
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Polish

House rules
Hotel City SM Business & Spa takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
65 zł per child, per night
3 - 6 years
Extra bed upon request
65 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Hotel City SM Business & Spa

  • Hotel City SM Business & Spa has 1 restaurant:

    • Restaurant

  • The prices at Hotel City SM Business & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel City SM Business & Spa include:

    • Single
    • Twin/Double
    • Triple
    • Double

  • Hotel City SM Business & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Turkish/Steam Bath
    • Body scrub
    • Waxing services
    • Foot bath
    • Beauty services
    • Steam room
    • Pedicure
    • Fitness
    • Locker rooms
    • Spa facilities
    • Manicure
    • Spa/Wellness packages
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body treatments

  • Hotel City SM Business & Spa is 3 miles from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel City SM Business & Spa is from 2:00 PM, and check-out is until 11:00 AM.