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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.0

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 queen bed
3 twin beds
2 twin beds
and
1 queen bed
1 king bed
1 twin bed
and
1 queen bed
1 king bed
or
2 twin beds
1 king bed
1 king bed
or
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
9.0
Free Wifi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Nancy
    Canada Canada
    Close to a grocery store and where I was being picked up in the morning.
  • Tirza
    United States of America United States of America
    Clean, modern, comfortable facilities Good location
  • Kirsty
    Australia Australia
    Beautiful little suites with exceptional views at the top of the hill! The staff were incredibly friendly and helpful, including letting me use phones to make bookings as I still didn't have a Sim card sorted. Well placed close to town with a...
  • Jeannine
    United States of America United States of America
    Location great, parking just OK. Facility had restaurant tho walk into town easy.
  • Abigail
    United States of America United States of America
    Great location near heart of downtown Queensland. Nice bar area and restaurant as well. Comfy rooms, friendly service. All good!
  • Elizabeth
    United States of America United States of America
    Comfortable room in good location, a short walk from town center and the lake shore. Staff were friendly and helpful with recommendations. A word of warning for those arriving in Queenstown by bus - it is a bit of a steep walk up to the hotel....
  • Yanlong
    China China
    The staff are so nice. The room is warm and comfort with a private terrace facing the lake. The bed is soft. The buffet breakfast is worthy.
  • Sudeshna
    Canada Canada
    The view from the room was great! It is spacious and heated during cold weather.
  • Raquel
    Australia Australia
    Excellent staff. Helpful and honest. Great location to town.
  • Amy
    New Zealand New Zealand
    Room was comfortable and the breakfast buffet was great. If there early enough you can get parking. But if driving away during the day/ night parking may be an issue

Hotel area info

Restaurants
1 Restaurant On Site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Heartland Hotel Queenstown

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

    Front Desk Services

    • Baggage storage
    • Tour desk
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Safety & security

    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Safe

    General

    • Vending machine (snacks)
    • Vending machine (drinks)
    • Wake-up service
    • Heating
    • Carpeted
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Room service

    Spa

    • Hot tub/Jacuzzi
      Additional charge
    • Fitness center
    • Sauna

    Languages Spoken

    • English

    House rules
    Heartland Hotel Queenstown takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Check-out
    Until 10:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardEftposCash

    The fine print
    Must-know information for guests at this property

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

    Limited Car Parking - all car parking is based on a first-to-secure basis upon arrival. Parking cannot be reserved or guaranteed for any guests.

    FAQs about Heartland Hotel Queenstown

    • Check-in at Heartland Hotel Queenstown is from 2:00 PM, and check-out is until 10:00 AM.

    • Guests staying at Heartland Hotel Queenstown can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Buffet
      • À la carte

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

    • Room options at Heartland Hotel Queenstown include:

      • Double
      • Twin
      • Triple
      • Family
      • Studio
      • Twin/Double

    • Heartland Hotel Queenstown is 1,150 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Heartland Hotel Queenstown has 1 restaurant:

      • Peaks Restaurant & Bar

    • Heartland Hotel Queenstown offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna