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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Queenstown, this hotel has an excellent location score of 9.0

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property"s availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
3 single beds
2 single beds
and
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
8.2
Comfort
8.1
Value for money
7.7
Location
9.0
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Veronica
    Australia Australia
    They upgraded us to a room with a view. Central so we could walk everywhere, which was handy as we didn't have a vehicle
  • Laura
    United Kingdom United Kingdom
    Brilliant location, just a few minutes walk into the center of town. Room more than suitable, we had a small patio area too with a limited view of the lake. Spacious rooms
  • Clive
    Australia Australia
    Car parking spaces were limited but when booking we were advised of this so no issue. No air conditioning in the room, maybe even a fan would have helped
  • Madeleine
    Australia Australia
    Room, location, hotel facilities are all excellent.
  • Sarah
    Australia Australia
    Perfect location for easy walk into town. Rooms were generously sized as well as a very comfy bed.. and the views… to die for!!
  • Francina
    United Kingdom United Kingdom
    Proximity to the town. We walked to town and back.
  • Michael
    Australia Australia
    Very well located, with an easy walk to the town centre.
  • Emmanuel
    New Zealand New Zealand
    I really enjoyed the warmth and the promptness of the staff and the willingness to put our bags in our room. We are really satisfied with the level of service, especially after we checked out from the restaurant and they still agreed to keep our...
  • Gordon
    Australia Australia
    Great location, easy to walk around town. Staff very helpful.
  • Sudershan
    India India
    Location- super, just a 10 min walk from the CBD. Breakfast was very good too. Room was spacious, with a good lake view (which we had opted for). Free car park was very convenient too.

Hotel surroundings

Restaurants
1 restaurant on site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Heartland Hotel Queenstown

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not possible).

    Reception services

    • Luggage storage
    • Tour desk
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Safety & security

    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Safety deposit box

    General

    • Vending machine (snacks)
    • Vending machine (drinks)
    • Wake-up service
    • Heating
    • Carpeted
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Room service

    Wellness

    • Hot tub/Jacuzzi
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • English

    House rules
    Heartland Hotel Queenstown takes special requests - add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardEftposCash

    The fine print
    Need-to-know information for guests at this property

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

    Limited Car Parking - all car parking is based on a first-to-secure basis upon arrival. Parking cannot be reserved or guaranteed for any guests.

    FAQs about Heartland Hotel Queenstown

    • Heartland Hotel Queenstown has 1 restaurant:

      • Peaks Restaurant & Bar

    • Guests staying at Heartland Hotel Queenstown can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Buffet
      • À la carte

    • Check-in at Heartland Hotel Queenstown is from 14:00, and check-out is until 10:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

    • Heartland Hotel Queenstown is 400 yards from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

    • Heartland Hotel Queenstown offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna

    • Room options at Heartland Hotel Queenstown include:

      • Double
      • Twin
      • Triple
      • Family
      • Studio
      • Twin/Double

    • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates you select, hotel"s policy etc.). See the prices by entering your dates.