If you expect to arrive outside reception opening hours, please inform Bennetts Thermal Pools Motor Inn in advance, using the contact details found on the booking confirmation.

Please note that Bennetts Thermal Pools Motor Inn does not accept payments made with American Express and Diners Club credit cards.

The thermal pool unable to use due to maintenance until further notice.

Guests are required to present a valid photo identification and a credit card upon check-in.

Although the room rate may have been pre-paid, all guests must provide a valid credit card to confirm their reservation. The property reserves the right to request a security deposit of a minimum of $100 if a valid credit card is not provided. This security deposit may be used to cover any additional charges such as excessive cleaning, damage, or odors, and will be refunded after a room inspection upon check-out.

Guests arriving after hours are required to notify us in advance to arrange for a late check-in. Please inform us by sending a message through Booking.com or by calling 07 578 5041 at least 3 hours prior to the reception's closing time. Payment must be completed before the office closes for late check-ins. Failure to do so may be considered a ‘No Show,’ and at least one night’s room rate will be charged. Please be aware that late after-hour calls may incur an additional fee of $50 NZD.

Gasten zijn verplicht om een ​​geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen.

Laat Bennetts Thermal Motor Inn van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging.

Gasten onder de 18 jaar kunnen alleen inchecken met een ouder of officiële voogd.