You might be eligible for a Genius discount at Polana Serena Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Offering an outdoor pool and a restaurant, Polana Serena Hotel is located in Maputo. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a mini-bar. There is also an electric kettle. Featuring a bath or shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a seating area and satellite channels. At Polana Serena Hotel you will find a fitness center, a spa and meeting facilities. An array of activities can be enjoyed on site or in the surroundings, including bowling. Maputo International Airport is 4.3 mi away and airport transfers can be arranged for a fee.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
7.9
Location
9.3
Free Wifi
8.0
High score for Maputo

Select topics to read reviews:

Guests who stayed here loved

  • Valentino
    United States of America United States of America
    The property was beautiful— old school elegance. The staff was very friendly, professional and helpful. The food was great, with a wide variety of options at the breakfast buffet. It has an amazing spa facility with heated pool, steam room and...
  • Viacheslav
    Portugal Portugal
    It's an old colonial-style place kept to the best standards of Serena hotels and features probably the best restaurants in town. The seafood, traditional African cuisine, and the open terrace bar are exceptional. The location of the place enables...
  • Viacheslav
    Portugal Portugal
    The location, fantastic view over the Indian Ocean, and the old good times' Portuguese style bring a unique charm to the hotel.
  • Lynne
    South Africa South Africa
    The breakfast was excellent. Such good variety and really fresh and tasty. The staff at breakfast are unbelievable, plates are cleared almost immediately and in general, they were really helpful. If something wasn't " on display" they made such an...
  • Mahomed
    Mozambique Mozambique
    Hotel location, room and hotel management proactiveness in offer a cake for our wedding anniversary.
  • Joaquim
    South Africa South Africa
    breakfast could improve. location is superb. reservation staff and reception staff were absolutely superb, very friendly and accommodating, I rate them 10 out of 10.
  • Garrad
    United States of America United States of America
    Elegant old world style hotel, beautiful. Well located in the city
  • Ann
    Ireland Ireland
    Beautiful Old World style hotel, excellent staff and service.
  • Ruxandra
    Spain Spain
    extremely elegant and personnel extremely friendly
  • Edward
    United States of America United States of America
    The building is fabulous. Service is generally very good. Wi-Fi throughout the hotel worked very well. The rooms are a comfortable size.

Hotel area info

Restaurants
3 Restaurants On Site

  • Delagoa Restaurant
    • Cuisine
      French • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Varanda Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free
  • Aquarius Bar & Restaurant
    • Cuisine
      Seafood
    • Open for
      Brunch
    • Ambience
      Family-friendly • Modern

Amenities of Polana Serena Hotel
Great facilities! Review score, 8.7

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Fitness center
  • 3 restaurants
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Dryer
  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Temporary art galleries
  • Golf course (within 2 miles)
  • Tennis court

Living Area

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Concierge
    • ATM on site
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Suit press
    • Ironing service
    • Dry cleaning
    • Laundry
      Additional charge

    Business Facilities

    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Soundproof
    • Laptop safe
    • Packed lunches
    • Carpeted
    • Family rooms
    • Hair/Beauty salon
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service

    2 swimming pools

    Pool 1 – indoor

      Pool 2 – outdoorFree!

        Spa

        • Locker rooms
        • Personal trainer
        • Fitness classes
        • Yoga classes
        • Fitness
        • Massage chair
        • Spa/Wellness packages
        • Spa lounge/Relaxation area
        • Steam room
        • Spa facilities
        • Body treatments
        • Facial treatments
        • Beauty services
        • Beach umbrellas
        • Turkish/Steam Bath
        • Hot tub/Jacuzzi
        • Massage
          Additional charge
        • Spa
          Additional charge
        • Fitness center
        • Sauna

        Languages Spoken

        • Afrikaans
        • English
        • Portuguese

        House rules
        Polana Serena Hotel takes special requests – add in the next step!

        Check-in
        From 2:00 PM
        You need to let the property know what time you'll be arriving in advance.
        Check-out
        Until 11:00 AM
        Cancellation/ prepayment
        Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
        Children & Beds

        Child policies

        Children of all ages are welcome.

        To see correct prices and occupancy info, add the number and ages of children in your group to your search.

        Crib and extra bed policies

        0 - 3 years
        Crib upon request
        Free
        4 - 12 years
        Extra bed upon request
        $100 per child, per night
        13 years
        Extra bed upon request
        $150 per person, per night

        Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

        The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

        All cribs and extra beds are subject to availability.

        No age restriction
        There's no age requirement for check-in
        Pets
        Pets are not allowed.
        Accepted payment methods
        VisaCash

        The fine print
        Must-know information for guests at this property

        Please inform Polana Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

        Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

        Guests under the age of 18 can only check in with a parent or official guardian.

        FAQs about Polana Serena Hotel

        • Guests staying at Polana Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

          Breakfast option(s) include:

          • Continental
          • Full English/Irish
          • Vegetarian
          • Vegan
          • Halal
          • Gluten-free
          • Asian
          • American
          • Buffet
          • À la carte
          • Breakfast to go

        • Room options at Polana Serena Hotel include:

          • Twin/Double
          • Double

        • Polana Serena Hotel offers the following activities/services (charges may apply):

          • Spa
          • Fitness center
          • Hot tub/Jacuzzi
          • Sauna
          • Massage
          • Turkish/Steam Bath
          • Tennis court
          • Golf course (within 2 miles)
          • Spa/Wellness packages
          • Happy hour
          • Steam room
          • Personal trainer
          • Fitness classes
          • Aerobics
          • Beauty services
          • Temporary art galleries
          • Fitness
          • Live music/Performance
          • Spa lounge/Relaxation area
          • Locker rooms
          • Massage chair
          • Swimming pool
          • Facial treatments
          • Themed dinners
          • Yoga classes
          • Tour or class about local culture
          • Body treatments
          • Live sports events (broadcast)
          • Spa facilities

        • Yes, Polana Serena Hotel is popular with guests booking family stays.

        • The prices at Polana Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

        • Yes, there's a hot tub. You can find out more about this and the other facilities at Polana Serena Hotel on this page.

        • Polana Serena Hotel is 1.9 miles from the center of Maputo. All distances are measured in straight lines. Actual travel distances may vary.

        • Polana Serena Hotel has 3 restaurants:

          • Aquarius Bar & Restaurant
          • Delagoa Restaurant
          • Varanda Restaurant

        • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

        • Check-in at Polana Serena Hotel is from 2:00 PM, and check-out is until 11:00 AM.