The Pacific Sutera
The Pacific Sutera
Experience world-class service at The Pacific Sutera
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining, while Silk Garden specialises in Chinese cuisines. Drinks and snacks are available at the Pool Bar, Lobby Lounge and Breeze Beach Club. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness centre and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.8 km from The Pacific Sutera. The nearest airport is Kota Kinabalu International Airport, 6 km from the property.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Airport shuttle
- Beachfront
- Tea/coffee maker in all rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds and 1 large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 large double bed or 2 single beds | ||
1 large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds and 1 large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 single bed and 1 extra-large double bed | ||
1 extra-large double bed |
Categories:
Select topics to read reviews:
Guests who stayed here loved
Emma
Malaysia“The most awesome things about Pan Pac are the pools (you can go either to Pacific pool or Marina Pool, but Marina is much better and bigger!), and the breakfast! So much varieties and tastier too! The room was also spacious, the amenities were...”
Chowsusan Malaysia“Relaxing , comfortable room and breathtaking views from the room”
Hanira Malaysia“premium staycation...welcoming staff, nice view, comfort room, good food ...”- Diana
Brunei Darussalam“kids loved the pool and bathtub in the family room Walking along the harbour Could use the marina club facilities Had a powder room in the family room Option for a family room as not many hotels have this large space choice” - Zureen Brunei Darussalam“I love the Seaview and the smell in the elevators...they put an air freshener with sweet scent.”
- Humprey Malaysia“The view was very nice, the room and the food was awsome. Credit to housekeeping girl, I noticed there were not many housekeeping and many rooms need to make up, the girl exhausted but still can smile when talking to me. I hope sutera harbour can...”
- Aza Malaysia“Comfortable stay, courteous staff, good facilities, good location”
Faez Malaysia“Authenticity and Strategic. people maw say look old but i say its classy. it has its class”
Nik Malaysia“Beautiful view sunset. The view and atmosphere surrounding the hotel.”- Mengjiao
China“if offer some Chinese food will be better. Amazing sea sunset view can got from the room and hotel outside.”
Property surroundings
Restaurants2 restaurants on site
- Cafe Boleh
- CuisineInternational
- AmbianceFamily friendly
- Silk Garden
- CuisineChinese • Asian
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
Resort facilities of The Pacific SuteraGreat facilities! Review score, 8.7
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Airport shuttle
- Beachfront
- Tea/coffee maker in all rooms
- Bar
- Private beach area
Bathroom
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
View
- View
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Terrace
- Garden
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Clothes rack
Activities
- Live music/performanceAdditional charge
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Beach
- Badminton equipmentAdditional charge
- Tennis equipmentAdditional charge
- Evening entertainmentAdditional charge
- Water sport facilities on siteAdditional charge
- Nightclub/DJAdditional charge
- SquashAdditional charge
- BowlingAdditional charge
- KaraokeAdditional charge
- Table tennis
- Billiards
- Children's playground
- Games room
- Golf course (within 3 km)Additional charge
- Tennis courtAdditional charge
Living Area
- Sofa
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree public parking is possible on site (reservation is not needed).
- Accessible parking
Reception services
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Minimarket on site
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Car hire
- Carpeted
- Lift
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
- Open all year
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
Pool 2 - outdoorFree!
- Open all year
- Adult only
- Pool with view
- Plunge pool
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
- Indonesian
- Malay
- Chinese
House rulesThe Pacific Sutera takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
2 (two) tickets of New Year’s Non-Stop Mega Party included per room purchase for all room packages on 31st December 2024.
Additional pax/person will be chargeable at RM 299.00nett per adult & RM 99.00nett per child aged 7 to 12 years old whereby guests will pay direct to hotel upon check-in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pacific Sutera in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about The Pacific Sutera
-
The Pacific Sutera offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Children's playground
- Billiards
- Games room
- Bowling
- Table tennis
- Tennis court
- Karaoke
- Golf course (within 3 km)
- Squash
- Evening entertainment
- Beachfront
- Private beach area
- Happy hour
- Badminton equipment
- Personal trainer
- Fitness
- Swimming Pool
- Tennis equipment
- Fitness/spa locker rooms
- Foot bath
- Live music/performance
- Spa facilities
- Themed dinner nights
- Yoga classes
- Beach
- Spa lounge/relaxation area
- Water sport facilities on site
- Nightclub/DJ
- Spa/wellness packages
- Fitness classes
-
The Pacific Sutera is 1.3 miles from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.
-
The prices at The Pacific Sutera may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Room options at The Pacific Sutera include:
- Double
- Suite
- Family
- Twin/Double
- Twin
-
The Pacific Sutera has 2 restaurants:
- Silk Garden
- Cafe Boleh
-
Guests staying at The Pacific Sutera can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).
Breakfast option(s) include:
- Continental
- Buffet
-
Check-in at The Pacific Sutera is from 15:00, and check-out is until 12:00.
-
Yes, The Pacific Sutera is popular with guests booking family stays.
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
