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Get the celebrity treatment with world-class service at THE FACE Suites

Featuring an infinity pool and fitness centre, THE FACE Suites offers accommodations in Kuala Lumpur, 300 metres from Starhill Gallery. Guests can enjoy the on-site bar. Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer. You will find a 24-hour front desk at the property. It is 900 metres to Berjaya Times Square, while Menara KL Tower is 1.9 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 km from THE FACE Suites. Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
Bedroom 1
1 single bed
Bedroom 2
1 double bed
2 single beds
2 single beds
2 single beds
and
1 double bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.5
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
8.8
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Jabir
    Mauritius Mauritius
    Perfect space for a family specially for lengthy stay About 15mins walk to KLCC and few more mins to Pavillion, bukit bintang, etc Spacious apart, plenty of storage, bathroom space & amenities are super convenient Relatively equipped kitchen,...
  • Hasnah
    Singapore Singapore
    Room very spacious and clean. Will come back again.
  • Muhammad
    United Kingdom United Kingdom
    The best of the best it was like an appartement more than just a room
  • Andy
    Japan Japan
    -Good view from rooftop -Good location because near Pavillion and Twin Tower -Big room and have a washing machine
  • Nurulhuda
    Malaysia Malaysia
    Rooms are clean and spacious. Location is in the heart of KL city.
  • Choudhury
    United Kingdom United Kingdom
    The whole building was beautiful and my room which was upgraded for our honeymoon. Had an amazing experience. Staff was very helpful and friendly.
  • Andrew
    Malaysia Malaysia
    I really like how big and comfortable the room is! The facilities and staff was all around amazing! The swimming pool was pretty cool too. Overall not much of a downside with the hotel!
  • Evgeny
    Serbia Serbia
    This apartment is absolutely FABOULOUS, ready to be photographed all day long, with a breathtaking view from the 24th floor. The pool is great, and the beds are super comfortable. The staff is cool, even helping out in the middle of the night.
  • Caro
    Belgium Belgium
    Beautiful infinitypool, good breakfast, spacious rooms
  • Mukudzei
    Australia Australia
    Beautiful facilities and Excellent staff. Allowed us to keep our luggage after check out as we had a late flight. Concierge also assisted us with transport - went above and beyond. Great location.

Hotel surroundings

Restaurants
1 restaurant on site

  • Deep Blue Restaurant & Bar
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher

Facilities of THE FACE Suites
Great facilities! Review score, 8.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

Outdoors

  • Outdoor furniture
  • Sun terrace

Kitchen

  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • English
  • Malay
  • Chinese

House rules
THE FACE Suites takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 1,000 is required on arrival. That's about £181. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

The property requires a refundable security deposit upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FACE Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about THE FACE Suites

  • The prices at THE FACE Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • THE FACE Suites is 750 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at THE FACE Suites is from 15:00, and check-out is until 12:00.

  • Room options at THE FACE Suites include:

    • Suite
    • Twin
    • Family

  • Guests staying at THE FACE Suites can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental

  • THE FACE Suites has 1 restaurant:

    • Deep Blue Restaurant & Bar

  • THE FACE Suites offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Happy hour
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.