Shangri-La Hotel Kuala Lumpur offers accommodations in the city center, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a mini-bar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious private bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness center. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Located in the heart of Kuala Lumpur, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.1
Free Wifi
8.9
High score for Kuala Lumpur

Select topics to read reviews:

Guests who stayed here loved

  • Emellie
    Philippines Philippines
    Excellent customer service. Comfortable bed and beddings.
  • Mohamed
    Saudi Arabia Saudi Arabia
    Reception and concierge are very nice and helpfull. The restaurant people are so amazing, serving you with a smile I want to mention some of them the Nooraslina, Shikin and Yusma, also I want to mention the room service and how much was the...
  • Susan
    Spain Spain
    Location facilities staff cleanliness christmas decorations food
  • Phuoc
    France France
    Room clean, location well placed for going to twin tower, night market
  • Ann
    United States of America United States of America
    The room is big and clean. Very nice and relaxing. The gym is good and staff was very nice.
  • Hussein
    Kuwait Kuwait
    The suite was outstanding with a beautiful view of the city. I have also particularly enjoyed the breakfast options, which included Indian, Chinese and Italian dishes with some of the most delicious food I have tried thus far.
  • Salim
    Oman Oman
    Location was perfect and you can walk to Bukit Bintang. Clean room, spacious and nice breakfast.
  • Ayumi
    United States of America United States of America
    Room was spacious and clean. Staffs are super friendly and professional. Horizon lunge was excellent!
  • Adnan
    Bosnia and Herzegovina Bosnia and Herzegovina
    This hotel is like the old style luxury hotel, that is very good maintained. After traveling in so many modern hotels, I like the loby , I like the rooms, and furniture, it is made with the different way then the new hotel. I like the service and...
  • Rocksanspebbles
    United States of America United States of America
    Loved the ambience and decorations in the hotel and rooms. The food in the restaurants was very good.

Hotel area info

Restaurants
5 Restaurants On Site

  • LaFite
    • Cuisine
      French
    • Ambience
      Modern • Romantic
  • Lemon Garden Cafe
    • Cuisine
      Chinese • Indian • Italian • Malaysian • Local
    • Open for
      Breakfast • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Lemon Garden 2Go
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal
  • Shang Palace
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • Zipangu
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional

Amenities of Shangri-La Kuala Lumpur
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Spa
  • 5 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Live music/Performance

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Car rental
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Plunge pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Hindi
  • Malay
  • Chinese

House rules
Shangri-La Kuala Lumpur takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 150 per child, per night
Crib upon request
Free
3 years
Extra bed upon request
MYR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.

FAQs about Shangri-La Kuala Lumpur

  • Shangri-La Kuala Lumpur has 5 restaurants:

    • Lemon Garden Cafe
    • LaFite
    • Lemon Garden 2Go
    • Zipangu
    • Shang Palace

  • Shangri-La Kuala Lumpur is 500 feet from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Shangri-La Kuala Lumpur is from 2:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Kuala Lumpur offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Fitness
    • Personal trainer
    • Steam room
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Facial treatments
    • Waxing services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities

  • Guests staying at Shangri-La Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Shangri-La Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Kuala Lumpur on this page.

  • Room options at Shangri-La Kuala Lumpur include:

    • Double
    • Twin
    • Suite