You might be eligible for a Genius discount at Sutera Sanctuary Lodges At Poring Hot Springs. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

With garden views, Sutera Sanctuary Lodges At Poring Hot Springs is set in Ranau and has a restaurant, room service, bar and garden. All units feature air conditioning and a flat-screen TV. There is a shared bathroom with bath in some units, along with free toiletries, a hairdryer and slippers. The daily breakfast offers American, Asian or halal options. At the lodge guests are welcome to take advantage of a hot spring bath. If you would like to discover the area, hiking is possible in the surroundings. Kota Kinabalu International Airport is 126 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Asian, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
2 large double beds
2 single beds
and
1 extra-large double bed
2 single beds
2 bunk beds
4 bunk beds
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.3
Cleanliness
9.0
Comfort
8.7
Value for money
8.1
Location
8.8
High score for Ranau

Select topics to read reviews:

Guests who stayed here loved

  • Wei
    Malaysia Malaysia
    By virtue of being in the hot springs, the ambience was superb. You get early access to the springs and the park.
  • Pouya
    Iran Iran
    The location, peaceful and relaxing close to the hot springs and proper for a complete day hiking.
  • Susan
    United Kingdom United Kingdom
    The staff are just fantastic! Helpful, knowledgeable, friendly and professional, from the first greeting at reception by Angie and Pedro, to the very friendly team who serviced our room beautifully, to the wonderful breakfast staff … Wabster,...
  • Anda
    Romania Romania
    Amazing environment, right in the Kinabalu Park, with very good breakfast, clean rooms and very very nice staff
  • Hannah
    New Zealand New Zealand
    Possibly the most wonderful place we’ve stayed. The staff were so friendly and helpful. Our room (River lodge 2 bedrooms) was so relaxing, comfortable and large. The location is unbeatable - Poring Hot Springs entrance at your doorstep. The food...
  • Lucie
    Czech Republic Czech Republic
    We absolutely loved our accommodation - the Lodge was spacious, cosy, comfortable, with 2 large bedrooms, 2 large bathrooms, fantastic veranda and lovely balcony. The breakfast in the restaurant was delicious. We also loved the surroundings and...
  • Aranzazu
    Australia Australia
    People are really nice. Restaurant fabulous. Nice clean and comfortable.
  • Socon34
    Australia Australia
    Staff were friendly and helpful Good included breakfast. Clean accommodation,
  • Ceri
    United Kingdom United Kingdom
    Great breakfast, good variety Great location to canopy, poring springs and waterfalls Beautiful setting Very friendly and welcoming staff Great place to relax and embrace Borneo's natural beauty Perfect one night stay for a solo traveller In-room...
  • Gavin
    Norway Norway
    This was a wonderful place to stay close to all the attractions in Poreng. Comfortable room, friendly staff, nice restaurant and free filtered water. I hope to return one day when the orchids and raflesia are in bloom

Property surroundings

Restaurants
1 restaurant on site

  • Rainforest Restaurant
    • Cuisine
      Malaysian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

Facilities of Sutera Sanctuary Lodges At Poring Hot Springs
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Family rooms
  • Room service
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Toilet
  • Free toiletries
  • Shower

View

  • Garden view

Outdoors

  • Garden

Activities

  • Hiking

Media & Technology

  • Flat-screen TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Bar

Internet
No internet access available.

Parking
No parking available.

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Packed lunches
  • Airport shuttle
    Additional charge
  • Room service

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security

General

  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Entire unit located on ground floor

Outdoor swimming pool
Additional charge

  • Open all year
  • All ages welcome

Wellness

  • Kids' pool
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge

Languages spoken

  • English
  • Malay

House rules
Sutera Sanctuary Lodges At Poring Hot Springs takes special requests - add in the next step!

Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 153 per child, per night
Cot upon request
Free
3 years
Extra bed upon request
MYR 153 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sutera Sanctuary Lodges At Poring Hot Springs

  • Sutera Sanctuary Lodges At Poring Hot Springs offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Hot spring bath
    • Swimming Pool

  • Yes, Sutera Sanctuary Lodges At Poring Hot Springs is popular with guests booking family stays.

  • Check-in at Sutera Sanctuary Lodges At Poring Hot Springs is from 15:00, and check-out is until 12:00.

  • Guests staying at Sutera Sanctuary Lodges At Poring Hot Springs can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American

  • Sutera Sanctuary Lodges At Poring Hot Springs has 1 restaurant:

    • Rainforest Restaurant

  • The prices at Sutera Sanctuary Lodges At Poring Hot Springs may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sutera Sanctuary Lodges At Poring Hot Springs is 6.2 miles from the centre of Ranau. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sutera Sanctuary Lodges At Poring Hot Springs include:

    • Double
    • Villa
    • Quadruple
    • Twin
    • Dormitory Room
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sutera Sanctuary Lodges At Poring Hot Springs on this page.