Holiday Inn Ciudad Del Carmen, an IHG Hotel features an outdoor swimming pool, garden, a restaurant and bar in Ciudad del Carmen. This 5-star hotel offers a business center and a concierge service. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms will provide you with a kitchen with a fridge and a microwave. All guest rooms feature a closet. Holiday Inn Ciudad Del Carmen, an IHG Hotel has a playground. You can play pool at the accommodation. Carmen XXI Convention Center is 2.4 miles from Holiday Inn Ciudad Del Carmen, an IHG Hotel. Ciudad del Carmen International Airport is 0.6 miles away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 full beds
2 queen beds
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
1 king bed
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.7
Comfort
8.9
Value for money
8.2
Location
8.8
Free Wifi
7.5

Select topics to read reviews:

Guests who stayed here loved

  • A
    Anonymous
    Canada Canada
    The staff! My car broke down when I tried to leave, and they went way beyond the call of duty, to help me out during this stressful event. In fact, Anely at the front desk brought in her mechanic boyfriend to help me get my car started when...
  • Andrew
    Australia Australia
    Close to the bus station - the hotel provides a shuttle to get there.
  • Palizada
    Mexico Mexico
    La cama y almohadas muy comodas, todo limpio. Super bien el hotel, El bar muy bonito, te dan botana de frijoles refritos riquísimos, riquísimos. solo tengan cuidado, olvidé una camisa colgada en el closet, hablé inmediatamente, me contestaron...
  • Samuel
    Mexico Mexico
    Todo la habitacione súper cómodas, muy limpio la alberca mi parte favorita ❤️
  • Hernandez
    Mexico Mexico
    Muy buena relación, precio y calidad. Buen hotel, muy limpio y cómodo. De verdad se los recomiendo, un hotel con ambiente familiar.
  • Gaelle
    Canada Canada
    les chambres sont grandes et d'une propreté irreeprochable. le lit était très comfortable et la piscine est parfaite! l'acceuil de nos chiens a été très bon, avec un petit parc a chien a l'avant
  • Gaelle
    Canada Canada
    Les chambres sont grandes et tres propres. Les lits comfortable et le personnel de ménage et les gars dehors sont super gentils. Aucun problème avec nos chiens. La piscine est fantastique L’hôtel est calme
  • Joselo
    Mexico Mexico
    La cama y la regadera son lo mejor. Un gran colchón y la presión del agua es excelente.
  • Aviator53
    Brazil Brazil
    Cafe da manha nao estava incluido na diaria e os preços variam a cada dia de acordo com os garçons e o que eles registram como seu consumo. A variedade de opçoes é imensa. Cama bastante espaçosa e confortavel.
  • Freddy
    Mexico Mexico
    conexión a internet, amenidades en el baño para mi gusto, buen funcionamiento del aire acondicionado

Hotel area info

Restaurants
1 Restaurant On Site

  • Akalan
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Holiday Inn Ciudad Del Carmen, an IHG Hotel
Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Airport shuttle (free)
  • Fitness center
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Coffee machine
  • Dryer

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Evening entertainment
    Additional charge
  • Pool table
  • Playground

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not possible).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Visual aids (Braille)
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Holiday Inn Ciudad Del Carmen, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

When traveling with pets, please note that an extra charge of MXN 390 per pet, per stay applies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Ciudad Del Carmen, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Holiday Inn Ciudad Del Carmen, an IHG Hotel

  • Room options at Holiday Inn Ciudad Del Carmen, an IHG Hotel include:

    • Double
    • Suite

  • Check-in at Holiday Inn Ciudad Del Carmen, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Playground
    • Pool table
    • Evening entertainment
    • Public Bath
    • Fitness
    • Swimming pool

  • Yes, Holiday Inn Ciudad Del Carmen, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel is 1.7 miles from the center of Ciudad del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Holiday Inn Ciudad Del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel has 1 restaurant:

    • Akalan

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.