You might be eligible for a Genius discount at Krystal Urban Cancun & Beach Club. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Located in the Malecon area in beautiful and exciting downtown Cancun, surrounded by restaurants and businesses, Krystal Urban Cancun & Beach Club offers convenient amenities and services for a variety of travelers. Guests at this hotel can go for a swim in the refreshing outdoor pool. The modern and stylish guestrooms at the Krystal Urban Cancun & Beach Club feature various amenities such as free wireless internet and a spacious work desk. From this hotel, guests can enjoy spectacular views of the city and surrounding gardens. Spa and gym services will be available soon.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
2 double beds
or
1 large double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
7.7
Facilities
7.7
Cleanliness
8.0
Comfort
8.1
Value for money
7.7
Location
8.3
Free WiFi
7.8

Select topics to read reviews:

Guests who stayed here loved

  • Dmitrii
    Canada Canada
    Convenient location to the big shopping mall with a lot of different stores.
  • Bogdan
    United Kingdom United Kingdom
    Very nice hotel, good location, 10 mins drive to the Hotel Zone and 10 mins to Cancun central. Good parking facilities.
  • Catherine
    Dominican Republic Dominican Republic
    The room was very comfy, and the beach club was exceptional. They have parkings at the hotel.
  • Andrew
    United Kingdom United Kingdom
    This was a nice normal hotel with a good pool. It's located very close to the mall which is what we wanted during our one night stay in town before travelling to Tulum. It was really good value for money. I would stay again.
  • Cat
    United Kingdom United Kingdom
    Room very clean and bed comfortable. Very nice, quiet pool area. Good food. Nice view of the lagoon from the room.
  • Chih
    New Zealand New Zealand
    Clean and conveniently located. Room cleaning was very prompt.
  • Marta
    Netherlands Netherlands
    Good option if you don't want to break the bank and don't mind being a bit further from the beach.
  • Giuliano
    Canada Canada
    The service was very efficient, and they were very kind thanks to Ulises and the bellhop Miguel, they were always there for us...breakfast was good and the facilities were very comfortable. There's a shopping center and convenience stores nearby.
  • Chase
    United Kingdom United Kingdom
    Excellent location, centre of Cancun centro, 5 minute walk from shopping centre, 10 minute ride to beach club ( free shuttle provided) room value for money, pool area great, good buffet breakfast , would stay here again. Only gripe: everytime...
  • Manshur
    United Kingdom United Kingdom
    Great location, access to beach club via shuttle everyday, room was clean with a great balcony view and breakfast was also nice, shout out to Miguel!!

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Aquamarina
    • Cuisine
      American
    • Ambiance
      Family friendly

Facilities of Krystal Urban Cancun & Beach Club

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

View

  • City view
  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs MXN 38 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool
Free!

  • Pool/beach towels
  • Pool bar

Wellness

  • Fitness
  • Sun umbrellas
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Krystal Urban Cancun & Beach Club takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Urban Cancun & Beach Club

  • Room options at Krystal Urban Cancun & Beach Club include:

    • Double

  • The prices at Krystal Urban Cancun & Beach Club may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Krystal Urban Cancun & Beach Club is from 15:00, and check-out is until 12:00.

  • Krystal Urban Cancun & Beach Club has 1 restaurant:

    • Restaurante Aquamarina

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Krystal Urban Cancun & Beach Club offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Swimming Pool

  • Krystal Urban Cancun & Beach Club is 1.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Krystal Urban Cancun & Beach Club can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • Buffet