Located a 18-minute walk from Museum of Taipa and Coloane History, Andaz Macau, By Hyatt offers 5-star accommodations in Macau and features a shared lounge, a restaurant and a bar. Among the facilities at this property are a kids' club and room service, along with free WiFi throughout the property. The property has a seasonal outdoor pool, indoor pool, fitness center and garden. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Guests at Andaz Macau, By Hyatt can enjoy a buffet breakfast. Speaking English, Cantonese and Chinese, staff are willing to help at the 24-hour front desk. Macau Tower Convention & Entertainment Center is 4 miles from the accommodation, while Lilau Square is 4.9 miles from the property. Macau International Airport is 1.9 miles away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
8.6
Free Wifi
9.2
High score for Macau

Select topics to read reviews:

Guests who stayed here loved

  • I
    Romania Romania
    Great value for many. Top staff. Excellent view from the room. I guess it also helped it was at the 25th floor. :) Room very modern and clean.
  • R
    India India
    New, excellent staff esp mention to Joe at concierge and staff at reception/entrance . Room facilities
  • John
    Thailand Thailand
    Rooms are great with all the cool gadgets. Automatic curtains and blinds, wireless phone charging both sides of the bed and cool instant privacy glass between the bathroom and bedroom. There was free wine and beer at 5:30 on the 6th floor which...
  • Zac
    Australia Australia
    The room was very comfortable and came with gifts. The full window wall gave us an amazing view
  • Vivian
    Canada Canada
    Loved the decor and the amenities. Catered to young children as well
  • Iliev
    United States United States
    Definitely a state of the art hotel. I have enjoyed every one of the facilities I have used. The rooms are arranged with great taste and are equiped with everything you need to live in comfort and stay special. I was pleasantly surprised when...
  • Annabelle
    Philippines Philippines
    2 staff are really rememberable: 1. JON PERALTA - I think he's from the concierge, he was really really helpful, friendly and helped us feel at home immediately 2. Irene / Concierge Staff- my daughters lost their toy and they helped me...
  • King
    Singapore Singapore
    Good location near LRT. Enjoy complimentary facility at Galaxy
  • Niaz
    India India
    Wonderful location with free shuttle bus to Galaxy which connects to Ferry Terminal. The staff were super sweet and housekeeping staff so kind. The lounge area had free snacks n drinks whole day (I guess)Had a wonderful stay. They provide all the...
  • Damba
    Mongolia Mongolia
    I liked the view and the behaviour of the staffs. The room cleaning was standarized and tidy.

Hotel area info

Restaurants
2 Restaurants On Site

  • Andaz Kitchen
    • Cuisine
      Cantonese • Chinese • Portuguese • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Andaz Bar
    • Ambience
      Modern

Amenities of Andaz Macau, By Hyatt
Great facilities! Review score, 9.4

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Parking on site
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Water park
    Off-site
  • Kids' club

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
    Additional charge
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs MOP 30 per hour.

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Carpeted
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
    Additional charge

Accessibility

  • Wheelchair accessible

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Fitness center

Languages Spoken

  • English
  • Cantonese
  • Chinese

House rules
Andaz Macau, By Hyatt takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your stay, from the day of check-in to the day of check-out. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Grand Resort Deck will close operations from 18 November 2024 for annual maintenance and will reopen on 29 March 2025.

FAQs about Andaz Macau, By Hyatt

  • Guests staying at Andaz Macau, By Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Andaz Macau, By Hyatt has 2 restaurants:

    • Andaz Bar
    • Andaz Kitchen

  • Room options at Andaz Macau, By Hyatt include:

    • Double
    • Twin
    • Studio
    • Suite

  • Andaz Macau, By Hyatt offers the following activities/services (charges may apply):

    • Fitness center
    • Water park
    • Kids' club
    • Swimming pool
    • Happy hour
    • Fitness

  • Andaz Macau, By Hyatt is 3.7 miles from the center of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Andaz Macau, By Hyatt is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Andaz Macau, By Hyatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Andaz Macau, By Hyatt is popular with guests booking family stays.