Get the celebrity treatment with world-class service at Palm Heights

Situated in George Town, a few steps from Seven Mile Beach, Palm Heights features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. The accommodation offers a private beach area and a range of water sports facilities, as well as a garden and a terrace. Featuring free WiFi throughout the property, the non-smoking hotel has a hot tub and nightclub. The rooms have air conditioning and a TV, and some rooms at the hotel have a sea view. All rooms will provide guests with a minibar. A Full English/Irish, American or vegetarian breakfast can be enjoyed at the property. At Palm Heights you will find a restaurant serving Caribbean, Pizza and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play table tennis at this 5-star hotel, and the area is popular for hiking and snorkelling. Languages spoken at the 24-hour front desk include English, Spanish, French and Italian. Owen Roberts International Airport is 5 km from the property.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.9)

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free, American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
10
Facilities
9.9
Cleanliness
9.9
Comfort
10
Value for money
9.5
Location
9.9
Free WiFi
10
High score for George Town

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United Kingdom United Kingdom
    Staff were super helpful and kind. They went the extra mile and really made our stat fun. Obviously the location is brilliant.
  • Sandra
    United Kingdom United Kingdom
    The location was perfect, the service excellent.great cocktail hour nightly
  • Dana
    Romania Romania
    This is a luxury hotel situated on the most famous and most beautiful stripe of beach on the island, 7 mile beach. The property is beautiful, not very big but the rooms are very spacious and comfortable. There are a bar and a restaurant directly...
  • Anne
    United Kingdom United Kingdom
    Design, location, restaurants and staff were 10/10
  • Maarten
    Hong Kong Hong Kong
    The crew, the my were great! Every time there was a smile on their face.
  • Erin
    Canada Canada
    Everything is exceptional. The hotel is chic boutique and bougie. It’s a vibe, the food is outstanding. The hotel staff are incredibly thoughtful and friendly. 15/10 recommend. If your on the fence don’t be. You won’t regret it!
  • Happy
    United States United States
    The staff was amazing… Personalized welcoming service by Yanni, Grazia on the beach everyday.
  • Nash
    United States United States
    probably one of the most impressive offerings in the Caribbean. It makes the ritz look so outdated and lame.
  • Tom
    United States United States
    Small and elegant, staff was super service oriented. I want to go back!
  • Barbara
    United States United States
    Perfect location, perfect facilities, perfect in every possible way!

Hotel surroundings

Restaurants
3 restaurants on site

  • Tillies
    • Cuisine
      Caribbean • Seafood • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Coconut Club
    • Cuisine
      Caribbean • Local
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Paradise Pizza
    • Cuisine
      Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Palm Heights
Great facilities! Review score, 9.9

Most popular facilities

  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Free toiletries
  • Bathrobe
  • Shower

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Water sport facilities on site
  • Nightclub/DJ
  • Snorkelling
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
  • Windsurfing
    Additional charge
  • Table tennis
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Media & Technology

  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Car hire
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Palm Heights takes special requests - add in the next step!

Check-in
From 16:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. That's about £119. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Extra bed upon request
US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palm Heights in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Palm Heights

  • Palm Heights has 3 restaurants:

    • Paradise Pizza
    • Tillies
    • Coconut Club

  • The nearest beach is just 50 yards from Palm Heights. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Palm Heights is from 16:00, and check-out is until 12:00.

  • The prices at Palm Heights may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Palm Heights is 2.9 miles from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Palm Heights include:

    • Double
    • Triple
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Palm Heights on this page.

  • Palm Heights offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Table tennis
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Beachfront
    • Back massage
    • Live sport events (broadcast)
    • Private beach area
    • Tour or class about local culture
    • Nightclub/DJ
    • Beach
    • Bicycle rental
    • Personal trainer
    • Full body massage
    • Aerobics
    • Horse riding
    • Happy hour
    • Fitness classes
    • Swimming Pool
    • Spa/wellness packages
    • Water sport facilities on site
    • Couples massage
    • Live music/performance
    • Yoga classes
    • Fitness