A 3-minute walk from Uenoshi Tram Station, Ueno City Hotel features a restaurant, free Wi-Fi and a free-use internet PC. It features a 24-hour front desk and coin-operated laundry facilities. Free parking is available. The compact rooms have an interior in neutral colours, an LCD TV with satellite channels and air conditioning. They come with a small fridge, complimentary green tea and Yukata robes. City Hotel Ueno provides rental PCs and trouser presses. Guests can relax in the bright lounge with sofas and floor-to-ceiling windows, and purchase soft drinks or beer from the vending machines. Guests can try on ninja costumes in the lobby and take photos for free. Japanese and Western breakfasts are served at restaurant Miyabi, which specialises in Japanese seasonal dishes and the well-known local Iga beef. Ueno City Hotel is a 5-minute walk from both Iga Ueno Castle and the house of famous poet Matsuo Basho (Basho-an). It's a 10-minute walk from the Iga-ryu Ninja Museum and a 10-minute tram ride from JR Iga-Ueno Train Station.

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