Hotel Tamanoyu features spacious public hot spring baths, as well as private ones. For further relaxation, it offers massages, Japanese cuisine and small classical concerts. Free Wi-Fi is available throughout the property, and facilities are wheelchair-friendly. Tamanoyu offers comfortable rooms with a Japanese or Western decor, all fitted with an LCD TV, a mini-fridge and an electric kettle. Free green tea is provided, and guests are free to roam the hotel in Japanese samue casual wear. Guests can unwind in public spring baths or reserve an outdoor hot spring bath for private use free of charge. Tamanoyu Hotel houses a souvenir shop and drinks vending machines. A Japanese breakfast and traditional multi-course dinner are served at the dining room. Local beers and Japanese sake can be enjoyed at the salon, which often features live classical and fork music. Hotel Tamanoyu is a 10-minute drive from Matsumoto-jo Castle and shopping street Nakamachi-dori, featuring classic Japanese architecture. It's also a 10-minute drive from the historical Former Kaichi School (Kyu Kaichi Gakko).

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

Asian

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 futon bed
6 futon beds
2 single beds
and
2 futon beds
4 futon beds
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Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.5
Comfort
9.3
Value for money
8.3
Location
8.0
Free WiFi
9.2
High score for Matsumoto

Select topics to read reviews:

Guests who stayed here loved

  • Keith
    New Zealand New Zealand
    The service was excellent the room was clean and the facilities especially the onsens were amazing
  • Aishah
    Malaysia Malaysia
    Almost everything! The room is spacious and comfy, the meal (breakfast & dinner) were delicious, and i love the location as it situated not in a crowded area. Their onsens were also pretty good. And this need for be emphasized tremendously, the...
  • Siu
    Hong Kong Hong Kong
    Food is amazing and seasonal Inferior design is top notch Indoor onsen is amazing Staffs are very friendly and helpful
  • Jennifer
    United Kingdom United Kingdom
    Japanese style room with private onsen - lovely, clean space. Really helpful staff, very friendly greeting at door as well as seeing you out after checkout. Everything I needed was there, and the food was lovely.
  • Kathleen
    United Kingdom United Kingdom
    Half board dinner and breakfast was excellent quality and also varied by day. Live music after dinner was a real highlight. We booked early morning private outside onsen which was nice. Room was spacious and well equipped. Staff were friendly and...
  • Karen
    Australia Australia
    Beautiful traditional experience with tatami mat flooring, futon beds and hot baths. The service was excellent and 8 course dinner wonderful. An authentic Japanese experience.
  • Hayley
    United Kingdom United Kingdom
    A traditional ryokan where the owners still hand make the soba noodles for dinner. Great private onsen, included in your stay and amazing food. A bus from Matsumoto station runs frequently and stops outside the property. The staff were so...
  • Robert
    United Kingdom United Kingdom
    amazing hosts and staff. Loved the private roof top onsen that my wife and I could share. Nice kaiseki dinner of local ingredients including some excellent wagyu and hand made soba noodles made by the owner. Our room was beautiful, with lots of...
  • Janet
    Australia Australia
    Absolutely loved this hotel. Modern Ryokan style with amazing customer service from the moment you arrive to the moment you leave. We were greeted at our taxi and our luggage was taken to our rooms. We were offered a hot towel, tea and a sweet on...
  • A
    Alison
    Canada Canada
    lovely staff; exceptional meals; very nice private onsen

Managed by President and Representative Director

Company review score: 9.7Based on 69 reviews from 1 property
1 managed property

Company information

ホテル玉之湯は、「ココロとカラダが元気になる宿」としてバリアフリーにも力を入れている旅館です。 開湯から400年余り、お殿様も愛したと言われる浅間の温泉や、こだわりのお食事のほか、玉之湯での時間を忘れゆっくりご滞在をお楽しみください。ホテル玉之湯で楽しい時を過ごし、心に残る温泉旅行になれば幸いです。

Property information

Hotel Tamanoyu is a hot spring inn located in Matsumoto City. The hotel's specialty is Kaiseki cuisine, prepared with care and attention by our chefs. Please enjoy Japanese cuisine, which has been registered as a UNESCO Intangible Cultural Heritage. Meals are served in a private dining room. The main dish for the adult dinner is Shinshu Premium Beef Steak. Other dishes include assorted appetizers, steamed dish, soup, sashimi, Shinshu handmade soba noodles, and dessert. Local beer, sake, and wine are also available. Meals are served in a private dining room. If you would like a children's meal, please let us know at the time of reservation. Children's dinner includes beef steak, fried chicken, grilled fish, chawanmushi, rice, miso soup, udon noodles, and ice cream. Children's breakfast includes scrambled eggs, sausage, grilled fish, salad, assorted fruits, rice, and miso soup. Vegetarian meals are not available. If you have any allergies, please inform us at the time of reservation.

Neighbourhood information

ホテル玉之湯から歩いて1分の場所に「わいわい広場」がございます。わいわい広場には音泉いちごハウスがあり、苺が実っている時期にはいちご摘み体験ができます。この他、地元産の野菜や果物、発酵食品やお弁当、苺を使用したスイーツを購入する事ができます。 ホテル玉之湯からお車で約10分の場所に「国宝 松本城」がございます。五重六階の天守が現存している城としては日本最古であり、北アルプスを背景に凛とした漆黒の美しい天守は多くの人を魅了しています。 標高1,500メートルの山岳地で迫りくる大自然が人々を魅了し続ける場所「上高地」は当館からお車で約1時間半、途中沢渡という場所でバスに乗り換えが必要になります。 河童橋や大正池が有名で、散策される際は山歩きに適した服装がおすすめです。 「遠くとも一度は詣れ善光寺」長野市にある善光寺はホテル玉之湯からお車で約1時間20分、周辺には宿坊やお堂の他、多くの店が立ち並ぶ仲見世通りがあります。本堂正面を入ったところにはびんずる尊者像が置かれており、自分の患部と同じところを撫でると治るという信仰があります。

Languages spoken

English,Spanish,Japanese

Property surroundings

Restaurants
1 restaurant on site

  • レストラン #1
    • Cuisine
      Japanese

Facilities of Hotel Tamanoyu
Great facilities! Review score, 9

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed

Activities

  • Live music/performance

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Full body massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna

Languages spoken

  • English
  • Spanish
  • Japanese

House rules
Hotel Tamanoyu takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 01:00 and 05:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

The full amount of the reservation must be paid at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Meals are only served if they are included in the room rate.

Please inform Hotel Tamanoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Tamanoyu

  • Room options at Hotel Tamanoyu include:

    • Double
    • Triple
    • Family
    • Quadruple

  • Check-in at Hotel Tamanoyu is from 15:00, and check-out is until 10:00.

  • Hotel Tamanoyu offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Live music/performance
    • Full body massage
    • Hot spring bath
    • Public Bath
    • Open-air bath

  • Guests staying at Hotel Tamanoyu can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Asian

  • Hotel Tamanoyu has 1 restaurant:

    • レストラン #1

  • Hotel Tamanoyu is 3.7 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hotel Tamanoyu is popular with guests booking family stays.

  • The prices at Hotel Tamanoyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.