Featuring free WiFi, Sui Suwako is located in Suwa, 1.6 mi from Suwa-Lake. Guests can enjoy the on-site bar. Every room at this ryokan features an open-air bath and is air conditioned with a flat-screen TV. Some rooms feature a seating area for your convenience. Every room includes a private bathroom. There is valet parking at the property, and the rooftop open-air bath features stunning views of the sunset and Suwa Lake. Guests can relax at the on-site Bar, open from 21:00, offering local sake. Japanese-style meals prepared from fresh local ingredients can be enjoyed at this property.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Asian

Free private parking

Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.8
Comfort
9.7
Value for money
8.8
Location
9.2
Free Wifi
10
High score for Suwa
Select topics to read reviews:

Guests who stayed here loved

  • Tomer
    Israel Israel
    Rooms are amazing Staff are professional and nice
  • Catherine
    United States of America United States of America
    Wonderful staff, attentive, warm and helpful. The view from the room was stunning and the food was delicious.
  • Alex
    Singapore Singapore
    Clean, spacious, hot tubs in room, good food, excellent personalized service.
  • Anita
    Japan Japan
    The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...
  • Dean
    Australia Australia
    Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...
  • Ömer
    Germany Germany
    Excellent first class personal. The service in Japan's hospitality has been always top notch for me but sui suwako topped this by a mile. We had an elder woman, I regret not asking for her name, she served us so tremendously during our stay. Her...
  • Andrew
    United States of America United States of America
    Meals were amazing Onsen was great (wish I could have gotten in early enough to see the sunset) Tub in room was amazing Sake tasting was fun
  • 柳瀬
    Japan Japan
    食事がとても美味しかった。 スタッフの応対も良く、快適に過ごせました。 屋上の展望露天風呂のロケーションも素晴らしい!
  • Elke
    Austria Austria
    Wunderbares Zimmer mit schöner Aussicht und privatem Onsen. Traumhaftes Essen!!! Extrem freundliches und zuvorkommendes Personal, die persönliche Betreuung ist wirklich außergewöhnlich (die Kommunikation klappt gut, auch wenn nicht alle Englisch...
  • N
    Nagata
    Japan Japan
    設備もサービスも最高。 お宿全体的に清潔感があり アメニティが充実かつ高級感の があり 他の宿とは違った

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you cater for any allergy or food preferences?

    Yes. We would appreciate it if you tell us your allergy or food preferences in advance.
    Answered on 3 November 2019
  • What time do I have to arrive for dinner?

    Check-in time is from 15:00 to 17:00. If you arrive after 17:00, please let us know.
    Answered on 3 November 2019
  • What time are the communal baths available?

    Open air bath is available from 6:00 to 23:00.
    Answered on 3 November 2019

Managed by 合資会社親湯温泉

Company review score: 9.7Based on 46 reviews from 1 property
1 managed property

Property info

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighborhood info

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages Spoken

English,Japanese,Korean

Area info

Restaurants
1 Restaurant On Site

  • 完全個室の和室料亭
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional

Amenities of Sui Suwako
Great facilities! Review score, 9.6

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
View
  • Lake view
Outdoors
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Services
  • Shared lounge/TV area
  • Baggage storage
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Spa
  • Open-air bath
  • Hot spring bath
Hot Spring
  • Open-air bath
Languages Spoken
  • English
  • Japanese
  • Korean

House rules
Sui Suwako takes special requests – add in the next step!

Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

Please inform Sui Suwako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

When booking half board, note that drinks are not included.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Sui Suwako

  • Sui Suwako is 1 miles from the center of Suwa. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sui Suwako include:

    • Twin
    • Triple

  • Sui Suwako offers the following activities/services (charges may apply):

    • Hot spring bath
    • Open-air bath

  • The prices at Sui Suwako may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Sui Suwako is from 3:00 PM, and check-out is until 11:00 AM.

  • Sui Suwako has 1 restaurant:

    • 完全個室の和室料亭