Guests arriving after 19:30 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests who wish to eat breakfast/dinner at the property must make a reservation at least 3 days in advance.

Breakfast is served between 07:30 and 09:30. You must be at the restaurant by 09:00 to eat breakfast. Guests who do not show up by this time may not be served breakfast, and no refund will be given.

Dinner is served between 17:30 and 21:00. You must be at the restaurant by 20:00 to eat dinner. Guests who do not show up by this time may not be served dinner, and no refund will be given.

The public bath is open 06:00-11:00 and 15:00-23:00. Please make sure to use the public bath during the opening hours.

If you wish to use the shuttle service from Arima Onsen Train Station, please call the property when you arrive at the station.

Please note that children 12 years and under cannot be accommodated in this property.

The entrance of the property is locked after 23:00 for security reasons. Guests going out after this time must notify the property staff.

An extra parking fee will be charged for buses including micro buses.