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Opened in April 2017, Hakone Kowakien Tenyu offers Japanese-style rooms with tatami flooring, an open-air bath or ceramic open-air hot springs bath made with Shigaraki pottery. The property features views of Tonomine, Myojogatake and Mount Asama. Free WiFi is available throughout the property. All rooms have air conditioning, a flat-screen TV, mini-bar, refrigerator, electric kettle and private bathroom. Free bath amenities and a hairdryer are provided. Some rooms feature a seating area where you can relax. Wine and champagne are offered by the property at an additional fee. The 24-hour front desk provides free luggage storage. Guests can enjoy the shared lounge, shops, on-site gardens and terrace. There is also a spa lounge and sauna available for guests. There is an on-site drinks vending machine. There is an on-site bar and lounge in addition to a Japanese-style restaurant. Hakone Kowakien Tenyu offers a breakfast buffet. For dinner, guests can enjoy Japanese and Western-style fusion cuisine. The property is a minutes walk from Tenyu Bus Stop and a 12-minute walk from Kowakien Bus Stop. The property also provides a free shuttle. Kowakudani station is a 16-minute bus ride from the property, while Hakone Kowakien Yunessun is a 5-minute walk away. A 30-minute drive away from the property, Hakone Open-Air Museum has an outdoor exhibit with sculptures and an indoor exhibit dedicated to Pablo Picasso. Lake Ashi is a 25-minute drive away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
9.2
Facilities
9.4
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
8.9
Free Wifi
8.6
High score for Hakone

Select topics to read reviews:

Guests who stayed here loved

  • Justin
    United States of America United States of America
    The rooms, staff, and onsen are all fantastic. The breakfast buffet is very nice. The dinner buffet is also very good.
  • Faisal
    Saudi Arabia Saudi Arabia
    Such amazing and inspiring place. Professional staff, great facilities and totally deserved the money. Definitely will be my first option in hakone My room had path on the balcony it’s was perfect.
  • Andrew
    United States of America United States of America
    It's a magical location, the two baths (which change day to day for Men/Women) are both exquisite, the shuttle is frequent and easy to access, and the outdoor footbath with free coffee and ice cream in the lobby are the little touches that elevate...
  • Nupur
    United States of America United States of America
    This was one of the best hotels I’ve ever stayed in! The onsens, both in-room and for all guests, provided an incredibly relaxing experience. We also enjoyed the teppanyaki dinner, which was adjusted beautifully for our pescatarian...
  • Christian
    United States of America United States of America
    The shuttle was very convenient from Gara station. The hotel had a ton of amenities (ice cream in the lobby, live music, free tea and coffee, convenience store connected to the water park hotel next door via the basement, bar, etc.) that made the...
  • Jennifer
    United States of America United States of America
    Great service and property, very comfortable and clean. Great breakfast buffet.
  • James
    United States of America United States of America
    The atmosphere of the hotel is quiet and relaxing. The staff is incredibly welcoming and goes out of their way to make you feel at home
  • Rey
    United States of America United States of America
    Attentive staff Dinner service public bath private open air tub shuttle to other hotels and Gora station.
  • Jay
    United States of America United States of America
    Staff was excellent. Room was superb. Personal onsen was very convenient. The facility is large and clean. Food was great. Views were awesome.
  • Sara
    Colombia Colombia
    Onsens are beautiful, amazing facilities with all amenities. Rooms are spacious and beds are very comfortable. The view is great. A very pleasant stay, would recommend this hotel to everyone. Breakfast was the best buffet we had in our whole trip....

Host Info

Company review score: 9.2Based on 1,892 reviews from 1 property
1 managed property

Property info

Newly open on April 20th, 2017!

Languages Spoken

English,Japanese,Korean,Chinese

Area info

Restaurants
1 Restaurant On Site

  • レストラン #1
    • Open for
      Dinner

Amenities of Hakone Kowakien Tenyu
Great facilities! Review score, 9.4

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Spa
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

View

  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack

Activities

  • Water park
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Board games/puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe

General

  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna

Hot Spring

  • Open-air bath

Languages Spoken

  • English
  • Japanese
  • Korean
  • Chinese

House rules
Hakone Kowakien Tenyu takes special requests – add in the next step!

Check-in
From 3:00 PM to 7:00 PM
Check-out
From 9:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

When the booking includes only breakfast and you would like to add diner, please inform the property by 15:00 on that day. Contact details can be found on the booking confirmation.

Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds.

Adult rates are applicable to children 6 years and older.

Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.

Guests must check in by 20:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Hakone Kowakien Tenyu

  • Check-in at Hakone Kowakien Tenyu is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Hakone Kowakien Tenyu is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hakone Kowakien Tenyu on this page.

  • The prices at Hakone Kowakien Tenyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hakone Kowakien Tenyu has 1 restaurant:

    • レストラン #1

  • Hakone Kowakien Tenyu offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Water park
    • Hot spring bath
    • Body treatments
    • Public Bath
    • Beauty services
    • Open-air bath
    • Spa lounge/Relaxation area
    • Facial treatments
    • Spa facilities

  • Room options at Hakone Kowakien Tenyu include:

    • Quad

  • Hakone Kowakien Tenyu is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.