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Centrally located in Hirafu's Upper Village, boutique hotel Chalet Ivy Hirafu, Niseko offers natural hot spring baths and delicately prepared cuisine. Comfortable rooms come with free WiFi, and a free shuttle connects to ski resort Niseko Mountain Grand Hirafu a 2-minute drive away. Chalet Ivy Hirafu, Niseko features a private ski locker, ski and snowboard equipment rentals on the ground floor and a fireplace at the lobby. Ski passes can be purchased via hotel website up to seven days before your intended day of use. Massages can also be arranged during staying period. A hearty breakfast starts the day, while the bar offers a pleasant setting for an evening drink during hotel winter operation. Our HirafuZaka casual Japanese restaurant is open daily for both lunch and dinner service, offering a diverse range of menu options. Snow Castle restaurant serves a OMAKASE innovative course of French-Japanese fusion dishes and reservation are required at least 3 days in advance. Rooms feature a flat-screen TV and a seating area. They are fitted with a fridge, a safe and a contemporary bathroom. A kitchenette can be arranged by request, and an Apple TV is available in all suite rooms. Chalet Ivy Hirafu, Niseko is about 8-minute walk from the NAC Niseko Adventure Center, which offers various activities for summer and winter activities. We are about 1-minute drive from Hirafu Welcome Center, 15-minute drive from JR Hirafu Train Station, 15 to 20-minute drive from Hanazono Ski Resort, Niseko Village Ski Resort, and Annupuri Ski Resort.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 4
2 futon beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.6
Location
9.4
Free WiFi
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Elizabeth
    Australia Australia
    Excellent location. Easy walk to everything. Wonderful shuttle service. Very convenient & easy ski concierge. As a family of 6 we were very comfortable across 2 rooms.
  • Carina
    United Kingdom United Kingdom
    Everything you need for a ski holiday is there. The ski concierge staff are knowledgeable and helpful. The shuttle makes reaching the ski lift super easy. The onsen inside the hotel is really nice. The staff are super nice.
  • Donna
    Australia Australia
    I love the location, our room with the view of Hirafu Mountain. Also, the free breakfast is phenomenal and there is a complementary pick-up from the train station but need to be reserved beforehand. I love the onsen too and the homemade apple...
  • Olivia
    Malaysia Malaysia
    Perfect location, ski in and out near Grand Hirafu. Right next to Arabica coffee, shops, across the street of famous Cheese tart. Hotel provides free shuttle to Hirafu welcome centre & Kutchan station. Prior to arrival they were very helpful to...
  • Yun
    Singapore Singapore
    I like the style of the hotel. The rooms are cozy, stylish, spacious and comfort. The staffs were very friendly and super helpful to attend to my little problem with room temperature. The hotel was very responsive. Provided detailed information...
  • Aivee
    Singapore Singapore
    We had a very comfortable stay in Chalet Ivy. The staff were accommodating and friendly. The room is spacious and clean. We will definitely come back here when were in niseko.
  • Jess
    Singapore Singapore
    Reception service, staff friendliness and the hotel room/environment
  • Caroline
    Singapore Singapore
    American breakfast served was excellent Room spacious and balcony view of mount Yotei
  • Marcella
    Denmark Denmark
    Very nice large bedroom overlooking the mountains; very clean; very nice staff; very good breakfast and super nice onsen
  • Dino
    Australia Australia
    Awesome view, really helpful and friendly staff, good location. Impressive dinner included.

Hotel surroundings

Restaurants
1 restaurant on site

  • HirafuZaka 比羅夫坂
    • Cuisine
      French • Japanese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Chalet Ivy Hirafu, Niseko
Great facilities! Review score, 9.4

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness centre
  • Restaurant
  • Free WiFi
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Balcony

Kitchen

  • Electric kettle
  • Refrigerator

Ski

  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
    • Lockers
    • Vending machine (drinks)
    • Concierge service
    • Luggage storage
    • Laundry
    • Airport shuttle
      Additional charge
    • 24-hour front desk

    Safety & security

    • CCTV in common areas
    • Key card access
    • Safety deposit box

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms

    Wellness

    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Japanese
    • Chinese

    House rules
    Chalet Ivy Hirafu, Niseko takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Please contact the property for the free shuttle bus schedule. Contact details can be found on the booking confirmation.

    Please note extra beds are subject to availability.

    Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate.

    Prices for extra beds vary depending on the season. Please contact the property directly for more details.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalet Ivy Hirafu, Niseko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Chalet Ivy Hirafu, Niseko

    • Chalet Ivy Hirafu, Niseko is 3.7 miles from the centre of Kutchan. All distances are measured in straight lines. Actual travel distances may vary.

    • Chalet Ivy Hirafu, Niseko has 1 restaurant:

      • HirafuZaka 比羅夫坂

    • Check-in at Chalet Ivy Hirafu, Niseko is from 15:00, and check-out is until 11:00.

    • Room options at Chalet Ivy Hirafu, Niseko include:

      • Twin
      • Triple
      • Suite
      • Family
      • Double

    • Chalet Ivy Hirafu, Niseko offers the following activities / services (charges may apply):

      • Fitness centre
      • Massage
      • Hiking
      • Skiing
      • Canoeing
      • Horse riding
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • The prices at Chalet Ivy Hirafu, Niseko may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Chalet Ivy Hirafu, Niseko is popular with guests booking family stays.