Offering a rooftop restaurant, Hotel Excelsior San Marco is set in Bergamo's central square, Piazza della Repubblica. It has free WiFi throughout and is a 2-minute walk from the main shopping area of Bergamo Bassa. There is a free internet point in the lobby. You will enjoy working out at the gym. All rooms here feature an LCD TV with Sky Vision Gold. They have a mini-bar and a private bathroom with a hairdryer and slippers. Air conditioning is also available in all units during summer. Breakfast is buffet style, while Italian specialties can be enjoyed at the restaurant on the roof top, offering panoramic views across Bergamo. The property features a large outdoor private parking and a garage, both coming at an extra charge and subject to availability. Far from noisy traffic, the Excelsior overlooks a beautiful public park. The cable car to Bergamo Alta, the city's historic center, is also just 2 minutes' walk away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Bergamo, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.3
Location
9.5
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Isobel
    Australia Australia
    Great location just by the funicular to the old town. Super comfy beds. Fantastic buffet breakfast.
  • Daniel
    Greece Greece
    We had 2 rooms, one part of hotel is renovated, modern and nice. The other is ok but dated with old school keys to open door and dated bathrooms.
  • Jenifer
    United States of America United States of America
    We loved the step out balcony, and had a corner room with views of the upper city and clock towers. Bed was super comfortable. Breakfast was exceptional-- from local meats and cheeses, fresh fruits, cappuccinos to croissants and yogurt, to bacon...
  • Mayumi
    United States of America United States of America
    Great location, clean and upgraded room, and staff are very polite.
  • Monika
    Czech Republic Czech Republic
    Breakfast was awesome and so was the location of the hotel.
  • Nadine
    United States of America United States of America
    We were in rooms 520, 521, and 523 Sept 10 2024. Those rooms (perhaps not all) had been recently renovated within and were wonderful. Large modern bath, King bed, terrific AC, modern lighting, mini-frig etc and a view of the old City on the hill....
  • Maria
    United States of America United States of America
    Great location and comfortable room. Get upper level rooms, they have been remodeled.
  • Karol
    Poland Poland
    Great hotel with a really nice location. But the highlight is the service - very professional and helpful. Mr. Massimo was really helpful and made our stay exceptional.
  • Eric
    Netherlands Netherlands
    When we arrived by car we were welcomed immediately and the directed to a parking lot in front of the hotel. The room was perfect for our purpose: clean, really silent, and avery good locker waspresent for valuables and broad laptop, we enjoyed a...
  • Motohiro
    Japan Japan
    Good breakfast, nice staffs, clean room and facility.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • The double room €554 for 4 nights can bed be 2 single beds?

    Yes of course
    Answered on 7 August 2024
  • How far is the train station. Is there a bus to the train station and airport? How near is the bus stop?

    Train station is about 800mt from our hotel (10 minutes walking). There is also bus nr. 1 (the stop is in front of our hotel) and with this bus you can arrive also at the airport in about 25 minutes.
    Answered on 27 October 2024
  • can you check in after 1 am

    YES, HOTEL IS OPEN 24/24H
    Answered on 1 November 2024
  • I am looking to book a room for tomorrow 23/10/24. I am looking to see if i could check in earlier than 3pm ?

    our check in time is after 15:00 on the day of arrival , we cannot guarantee the rooms ready before that time , we have a luggage store where you can freely store your luggage in case the rooms are not ready jet.
    Answered on 22 October 2024
  • Which is the easiest way to get from Bergamo airport to he hotel by public transport please?

    By taxi (about 15 minutes) and the cost is around € 25,00/30,00. Otherwise by bus nr. 1 (the stop is around in front of our hotel) in about 30 minutes.
    Answered on 11 August 2024

Hotel area info

Restaurants
1 Restaurant On Site

  • Roof Garden Restaurant
    • Cuisine
      Italian • International
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Excelsior San Marco
Great facilities! Review score, 8.5

Most popular amenities
  • Private Parking
  • Free Wifi
  • 24-hour front desk
  • Restaurant
  • Non-smoking rooms
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 25 per day.
    Front Desk Services
    • Invoice provided
    • ATM on site
    • Baggage storage
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • Safe
    General
    • Shared lounge/TV area
    • Smoke-free property
    • Wake-up service
    • Elevator
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Air conditioning
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Fitness center
    Languages Spoken
    • English
    • Italian

    House rules
    Hotel Excelsior San Marco takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:30 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    3 years
    Extra bed upon request
    € 50 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardMaestroCartaSi Cash is not accepted

    The fine print
    Must-know information for guests at this property

    The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

    From November 2023 to August 2024 (inclused) part of the structure will be under renovation. During the day the works could disturb guests.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Parking is subject to availability due to limited spaces.

    Guests under the age of 18 can only check in with a parent or official guardian.

    License number: 016024-ALB-00005, IT016024A1SIF42GDB

    FAQs about Hotel Excelsior San Marco

    • Check-in at Hotel Excelsior San Marco is from 3:00 PM, and check-out is until 11:30 AM.

    • Hotel Excelsior San Marco offers the following activities/services (charges may apply):

      • Fitness center

    • Hotel Excelsior San Marco is 1,500 feet from the center of Bergamo. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Excelsior San Marco has 1 restaurant:

      • Roof Garden Restaurant

    • The prices at Hotel Excelsior San Marco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel Excelsior San Marco include:

      • Single
      • Double
      • Twin
      • Suite

    • Guests staying at Hotel Excelsior San Marco can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • Buffet