Get the celebrity treatment with world-class service at Shangri-La Jakarta

Surrounded by landscaped gardens, the luxurious Shangri-La Jakarta offers an outdoor pool, a pampering spa and award-winning restaurants. Free WiFi can be accessed throughout the property. Guests who drive can enjoy free parking. The elegant and stylish rooms come with air conditioning as well as windows overlooking the city. Fitted with carpeted flooring, each is equipped with a cable/satellite TV and minibar. The marble bathroom provides a bathub/shower and free toiletries. Western and Asian cuisines are served at the various restaurants. Nishimura features Japanese dishes and Chinese food is available at JIA. Drinks can be enjoyed at the hotel's 3 lounges and bars. The hotel's spa features a selection of relaxing treatments, as well as a sauna and a hot tub. Guests can exercise at the fitness centre or play a game of tennis. Shangri-La also provides 24-hour room service and reception. Shangri-La Jakarta is 2 km from Jakarta's National Monument. It is 22 km from the Soekarno Hatta Airport.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Asian, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
8.8
Free WiFi
9.0
High score for Jakarta

Select topics to read reviews:

Guests who stayed here loved

  • Ramojus
    Lithuania Lithuania
    The staff were fantastic. I rarely see so attentive, dedicated and professional workers, simply the top!
  • Derek
    United Kingdom United Kingdom
    Horizon Club offered lovely facilities and the staff were wonderful. Beds very comfortable. BATS provided good entertainment!
  • Jasmine
    Switzerland Switzerland
    I had a fantastic stay at Shangri-La Jakarta. The gym was well-equipped, the breakfast offered a wide variety of delicious options, and the staff were incredibly friendly and attentive. The hotel’s central location was also a big plus. Highly...
  • Muhammad
    Brunei Darussalam Brunei Darussalam
    The friendliest and most attentive staff Ive ever met. From The point of being received as I stepped out of the car to the moment I checked out and left the hotel.
  • Darren
    Canada Canada
    The food and drinks were not that great and very expensive.
  • Mohd
    Singapore Singapore
    I like the Hotel as the security very tied and the cleanliness. Also the staff all very friendly and helpfull. Good job. Keep it up
  • Madison
    Singapore Singapore
    It is the strong Shangrila feel and scent that makes me feel like home! The hotel surrounding is pretty. Love the buffet lunch there. The lights in the room are bright enough!
  • Michiel
    Netherlands Netherlands
    First time I booked a room with the Horizon Club. Great added value.
  • Guillaume
    Singapore Singapore
    breakfeast restaurants diversity comfort staff attention
  • Lee
    Singapore Singapore
    Personal attention to individual customer that makes the hotel different.

Hotel surroundings

Restaurants
5 restaurants on site

  • JIA
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • SATOO
    • Cuisine
      Chinese • Indian • Indonesian • Italian • Japanese • Seafood • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Nishimura
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • Rosso
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • B.A.T.S.
    • Cuisine
      American • International
    • Open for
      Dinner • Cocktail hour

Facilities of Shangri-La Jakarta
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Pool view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Water park
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Indonesian
  • Japanese
  • Chinese

House rules
Shangri-La Jakarta takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 09:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18 years)
Extra bed upon request
Rp 544,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Renovation work of the gym will be carried out from 8th/12/24 to 23rd/12/24.

However, to ensure minimal disruption to your fitness routine, we have set up a temporary gym in the Meeting Lounge and Medan Room on the 3rd floor.

Horizon Club Lounge is designated for guests above 18 years old from 6PM onwards.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Jakarta

  • Shangri-La Jakarta offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Water park
    • Evening entertainment
    • Live music/performance
    • Personal trainer
    • Live sport events (broadcast)
    • Fitness/spa locker rooms
    • Tennis equipment
    • Happy hour
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Guests staying at Shangri-La Jakarta can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Jakarta on this page.

  • Shangri-La Jakarta has 5 restaurants:

    • SATOO
    • Rosso
    • JIA
    • B.A.T.S.
    • Nishimura

  • Check-in at Shangri-La Jakarta is from 14:00, and check-out is until 12:00.

  • Shangri-La Jakarta is 1,050 yards from the centre of Jakarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Shangri-La Jakarta include:

    • Double
    • Suite
    • Twin

  • The prices at Shangri-La Jakarta may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.