Mercure Pontianak City Center offers contemporary accommodations in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool. The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes. Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen. Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service. Located next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Halal, Asian, American, Buffet

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
7.9
Comfort
7.9
Value for money
7.4
Location
8.7
Free Wifi
5.7
Low score for Pontianak

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Guests who stayed here loved

  • Nila
    Indonesia Indonesia
    Staffs are friendly, room n facilities are nice clean
  • Badiah
    Malaysia Malaysia
    The location is great The staff is friendly The fasilities is clean
  • Dl
    United Kingdom United Kingdom
    Junior Suite - this is a Mercure property and meets all the expectations of the hotel chain - large, clean and modern rooms - dining and breakfast were exceptional (and culturally diverse) - if you have the misfortune to find yourself in...
  • Chandra
    Indonesia Indonesia
    I loved everything! Especially its strategic position and the cleanliness of the room. Furthermore, in the lobby it's possible to sit comfortably and relax while sipping a fresh drink.
  • Mohammad
    Malaysia Malaysia
    The hotel is convenient situated in the heart of Pontianak City Centre. Just 3 mins walk to Ayani Mega Mall for foods, shopping and other essentials. The staffs were very friendly and helpful, spectacular Indonesian Hospitality. The room is...
  • Zahrina
    Australia Australia
    Extremely accommodating and friendly staff. I love the support for the environment through refillable shampoo and water fountain.
  • Wendy
    Indonesia Indonesia
    Sarapan sangat enak. Kamarnya bagus. Staff ramah sekali
  • Siti
    Malaysia Malaysia
    Lokasi hotel berdekatan dengan Ayani Mall,Musuem Kota Pontianak Dan pejalan kaki yang cantik.Sarapan yang enak khas Kota pontianak seperti bubur pedas pontianak😊😋 Ada kemudahan kolam renang buat anak menjadi pilihan menginap di sini.
  • Fahmil
    Indonesia Indonesia
    Dessert, keramahan dari satpam smpai cleaning service
  • Tarika
    Thailand Thailand
    เตียงนอนคู่ น้ำอุ่น ไดเป่าผม พนักงานสุภาพดูดีมาก สามารถพูดภาษาอังกฤษได้

Hotel area info

Restaurants
1 Restaurant On Site

  • Ebony Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of Mercure Pontianak City Center

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Extra long beds (> 6.5 ft)

View

  • City view
  • Pool view
  • View

Outdoors

  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Cycling

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
    Additional charge
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
Mercure Pontianak City Center takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
Check-out
From 2:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
10 years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Mercure Pontianak City Center

  • The prices at Mercure Pontianak City Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mercure Pontianak City Center is 2.2 miles from the center of Pontianak. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Pontianak City Center has 1 restaurant:

    • Ebony Restaurant

  • Mercure Pontianak City Center offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Cycling
    • Themed dinners
    • Fitness
    • Swimming pool
    • Spa facilities
    • Locker rooms
    • Bicycle rental
    • Live music/Performance
    • Spa/Wellness packages

  • Yes, Mercure Pontianak City Center is popular with guests booking family stays.

  • Check-in at Mercure Pontianak City Center is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Mercure Pontianak City Center can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet

  • Room options at Mercure Pontianak City Center include:

    • Twin
    • Double