Get the celebrity treatment with world-class service at Grand Mercure Medan Angkasa

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and leisure. This hotel is located right in Medan's business, shopping district, and local historical tourism such as Istana Maimun, Mesjid Raya, Tjong A Fie Mansion, and Kuil Shri Mariaman. Approximately 39 km from the hotel, a 60-minute drive away from Kuala Namu International Airport. Being in Medan's Business and Shopping districts, Grand Mercure Medan Angkasa is located a one-hour car ride from Kuala Namu International Airport and within walking distance to the Train Station (Railink - Airport-to-City Center Express Train). Grand Mercure Medan Angkasa hotel is the perfect place to stay and explore the city, whether to visit historical sites or enjoy its unique cultural diversity. Grand Mercure Medan Angkasa welcomes you to experience the diversity of local culture in North Sumatra. Proudly local with world-class standards, discover the unexpected and gain a fresh perspective on your world.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 extra-large double beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
8.2
Free WiFi
7.6
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    United Kingdom United Kingdom
    Very friendly staff, comfortable rooms and an excellent swimming pool. Walking distance to shopping malls and tourist sites. Recommend the old post office, centre point shopping mall and the old Chinatown area with a large Buddhist temple.
  • Nur
    Malaysia Malaysia
    The staff was helpful and friendly. They will accommodate you to the best of their ability throughout your stay.
  • Rostam
    Malaysia Malaysia
    The breakfast is great and the location is suitable.
  • Czesław
    Poland Poland
    Great hotel, near the center of Medan. Large nice rooms, large beds. Room equipped with fridge, electric kettle, safe. Great breakfast buffet, many dishes to choose from. Very nice pool. Hotel worth recommending. Helpful staff, you feel like you...
  • Mohd
    Malaysia Malaysia
    Location,facilities,their staff very friendly and halal food.
  • Mohd
    Malaysia Malaysia
    20/10 Stay - Will definitely return first visit to Medan here. The hotel is pristine with a spectacular mini rain forest style area in the foyer. Rooms were very spacious and comfy with a lovely city skyline view. food quality & variety on offer...
  • Haji
    Singapore Singapore
    Breakfast was excellent, facilities superb, good location.
  • Gerben
    Netherlands Netherlands
    Kind staff, very comfortable stay, could check in a little earlier
  • Tiang
    Malaysia Malaysia
    Hospitable front desk and concierge , breakfast spread , clean comfy and large room space particularly the well set-up study table . Well decorated lobby , landscape at the main entrance of hotel, welcome drinks were served upon chec-in
  • Oskar
    Singapore Singapore
    This time we were given a room at 8th floor this time. We love the cleanliness of the room, including the bed, the carpet, the towels and all. Last year we stayed at the 10th floor. Experience was better.

Hotel surroundings

Restaurants
2 restaurants on site

  • Orchid Restaurant
    • Cuisine
      American • Cantonese • Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Crystal Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Modern

Facilities of Grand Mercure Medan Angkasa
Great facilities! Review score, 8.2

Most popular facilities

  • 2 swimming pools
  • Airport shuttle
  • Free WiFi
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Bar

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoor

  • Open all year
  • Pool/beach towels

Pool 2 - outdoor

  • Open all year
  • All ages welcome
  • Pool/beach towels

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre

Languages spoken

  • English
  • French
  • Indonesian
  • Chinese

House rules
Grand Mercure Medan Angkasa takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about £24. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
10 - 16 years
Extra bed upon request
Rp 395,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Medan Angkasa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Grand Mercure Medan Angkasa

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Mercure Medan Angkasa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Steam room
    • Fitness/spa locker rooms
    • Yoga classes
    • Spa facilities
    • Spa/wellness packages
    • Swimming Pool
    • Fitness classes
    • Spa lounge/relaxation area
    • Fitness

  • Yes, Grand Mercure Medan Angkasa is popular with guests booking family stays.

  • Grand Mercure Medan Angkasa is 0.8 miles from the centre of Medan. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Mercure Medan Angkasa include:

    • Quadruple
    • Double

  • Check-in at Grand Mercure Medan Angkasa is from 14:00, and check-out is until 12:00.

  • The prices at Grand Mercure Medan Angkasa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Mercure Medan Angkasa has 2 restaurants:

    • Crystal Jade Restaurant
    • Orchid Restaurant