-Please note that the guest’s name must be the same as the holder's name on the credit card used for the booking.

-Please note that for non-refundable bookings and the hotel's cancellation policy, name changes are strictly prohibited

-Please note that the hotel does not accept third party payment by credit card. Please contact the hotel directly for assistance with third party billing.

-Please note that breakfast included rates include breakfast for 2 adults only

-Please note that for non-refundable bookings, full payment for the entire stay must be made via the nominated credit card, with the exception of debit (electronic) and American Express. Guests are required to present the same credit card provided at the time of booking upon check-in for payment verification

-Please present the same credit card used to guarantee the reservation (the name of the cardholder and the name on the reservation must be the same) when checking in and making payment at the hotel.

-Please note that bookings of 8 or more rooms will be treated as group bookings and full prepayment will be required at the time of booking.

Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados.

Por favor, informe Grand Bay View Hotel com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.

Hóspedes menores de 18 anos só podem fazer check-in se estiverem acompanhados de ao menos um dos pais ou responsáveis.