The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully nonsmoking hotel has been meticulously designed throughout, and its architecture epitomizes cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivaled in-room facilities.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 full bed
1 full bed
Bedroom
1 queen bed
Living room
1 sofa bed
2 twin beds
1 king bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.3
Location
9.4
Free Wifi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Bonaventure
    United Kingdom United Kingdom
    We arrived a little after 6pm because of traffic on the way. Check in was very seamless as I have already put most of the information before arriving. The room was very spacious and very lovely view of the sea. The closet was really clean and...
  • Teresa
    United States of America United States of America
    I enjoyed the view of the bay and castle from the room and the great spa & pool.
  • Julie
    Canada Canada
    Lovely modern property. Stunning views. Large room. Wonderful spa. Great restaurant with excellent food and service.
  • Stephen
    United Kingdom United Kingdom
    Hotel was clean , staff were polite and rooms were spacious and comfortable
  • John
    United Kingdom United Kingdom
    The staff, facilities and ambience of the hotel and Spa Facilties were all excellent and of a very high standard going above and beyond our expectations.
  • Alison
    United Kingdom United Kingdom
    The room was fantastic, the staff were very friendly and professional. The location is beautiful.
  • Taplin
    United Kingdom United Kingdom
    Beautiful bright tastefully decorated hotel. The food at the Ebb &:Flow Restaurant was excellent. Spa & gym facilities great. Room a lot bigger than I expected
  • Diana
    United Kingdom United Kingdom
    We had breakfast in the room was delivered on time food was hot and we’ll presented
  • Luke
    Ireland Ireland
    Loved everything staff were lovely one or two at breakfast came across a bit off when we moved tables but then we should have asked 🤔
  • Andrea
    United Kingdom United Kingdom
    Loved our stay. The hotel was better in person than the photographs and is in a lovely location. All the staff were lovely, particularly Antonio in the restaurant and the assistant manager in the spa(sorry I don’t remember her name) - both deserve...

Hotel area info

Restaurants
1 Restaurant On Site

  • The Ebb & Flow Restaurant
    • Cuisine
      British • Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Quay Hotel and Spa
Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa
  • Free Wifi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Services

  • Shared lounge/TV area
  • Lockers
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Welsh
  • English
  • Spanish
  • French
  • Polish
  • Romanian

House rules
The Quay Hotel and Spa takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Crib upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroSoloCash

The fine print
Must-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness center.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Quay Hotel and Spa

  • The Quay Hotel and Spa has 1 restaurant:

    • The Ebb & Flow Restaurant

  • The prices at The Quay Hotel and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,800 feet from The Quay Hotel and Spa. All distances are measured in straight lines. Actual travel distances may vary.

  • The Quay Hotel and Spa is 3,100 feet from the center of Conwy. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Quay Hotel and Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at The Quay Hotel and Spa include:

    • Suite
    • Double
    • Twin
    • Twin/Double

  • The Quay Hotel and Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Golf course (within 2 miles)
    • Beachfront
    • Beauty services
    • Locker rooms
    • Swimming pool
    • Beach
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Full-body massage
    • Fitness

  • Guests staying at The Quay Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Full English/Irish
    • À la carte