After booking, guests will receive a confirmation email from the property containing:

- Reception opening hours

- The property’s location

- A list of extra services available at the property

- Directions to the property

- Nearby points of interest and other practical information

Guests planning to arrive outside of reception opening hours are requested to call the property in advance in order to arrange a check-in time.

Please note that reduced mobility accessible rooms are available according to availability. Guests are requested to contact the property in advance to confirm availability.

Please note that a pre-payment equal to the total amount of the reservation will be taken once the reservation is made. This will be automatically refunded in the event of a free cancellation.

Payment is possible with a Visa or a Mastercard only.

Included in the rate:

- All taxes except the city tax which is to be paid at the property.

-For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.

For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

Guests staying at the property benefit from preferential rates for ski lifts and ski equipment. Please contact the property for further details.

Please note that only 1 pet per accommodation is allowed, for an extra charge of EUR 12 per day.

For group bookings (5 units or more) group conditions may apply: prepayment of the total amount at the time of booking and cancellation possible up to 45 days before arrival. Please contact us for further information.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Vacancéole - Les Jardins de Balnéa您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

入住時須支付 € 300 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。