The credit card used to reserve the accommodation will be requested upon arrival. The name on the credit card and the name on the reservation must be the same.

Please note that the breakfast has to be requested in advance.

For stays of 1 to 7 nights, housekeeping is available at an additional cost. For stays of 8 nights or more, weekly housekeeping is included in the price. Housekeeping includes changing the bed linen and towels.

Please note that the seasonal outdoor pool is only open during the summertime.

When booking 7 rooms or more, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.

Special conditions and additional charges may apply for reservations of 7 or more rooms. A 50% prepayment will be required once your reservation is confirmed. If canceled between booking and 45 days before check-in, an amount equivalent to 50% of the total reservation amount will be refunded. Between 45 days and 30 days before check-in, an amount equivalent to 50% of the total reservation amount will be refunded. From 30 days before check-in, cancellation will not be refundable.

Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.

Du bedes give Garden & City Clermont-Ferrand - Gerzat besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.

Dette overnatningssted tager ikke imod polterabender eller lignende grupper.

Der skal være stille mellem kl. 22:00:00 og 09:00:00.

På grund af coronavirus (COVID-19) er der i øjeblikket indført yderligere sikkerheds- og hygiejneforanstaltninger på dette overnatningssted.

Der opkræves et skadesdepositum på € 500. Overnatningsstedet opkræver dette dage før ankomst. Dette bliver opkrævet via kreditkort. Du bør modtage tilbagebetalingen i løbet af 7 dage efter udtjekning. Dit depositum bliver tilbagebetalt via kreditkort efter en besigtigelse af overnatningsstedet.