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This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 1969 ft² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property"s availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
1 king bed
1 king bed
and
2 sofa beds
1 king bed
and
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.7
Comfort
8.5
Value for money
8.2
Location
8.6
Free Wifi
8.8
High score for Bergneustadt

Select topics to read reviews:

Guests who stayed here loved

  • Prakash
    Germany Germany
    The property is located in a very nice area ,which gives you a perfect view from rooms. The hotel amenities are really well maintained, specially wellness area.There is enough place to park the car. Breakfast and dinner buffet was really good...
  • Toby
    Switzerland Switzerland
    Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory
  • Celeste
    Germany Germany
    It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is...
  • Steve
    United Kingdom United Kingdom
    Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.
  • Rick
    Netherlands Netherlands
    Very nice hotel, dinner, breakfast were very good. We will come back.
  • Kemmko
    United Kingdom United Kingdom
    Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.
  • Petra
    Netherlands Netherlands
    A perfect breakfast, delicious:) and a nice swimming pool. Also the location of the hotel. Lovely view.
  • Vahid
    Iran Iran
    it's a goof hotel. just a little old. and it was closed at 10 p.m that it was surprising for me that Hotel is closing. but i could go inside by card.
  • Andrea
    Italy Italy
    clean and comfortable rooms, polite and prepared staff, very quiet area.
  • Babara
    Israel Israel
    very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      German • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Phönix Hotel
Great facilities! Review score, 8.1

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Free Wifi
  • Bar

Outdoors

  • Sun deck
  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Cycling
  • Hiking
  • Ping-pong
  • Pool table
  • Playground

Food & Drink

  • Fruit
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Indoor swimming pool

  • Open all year

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa
  • Sauna

Languages Spoken

  • German
  • English
  • Polish
  • Russian
  • Turkish

House rules
Phönix Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 10:00 PM
Check-out
From 6:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

FAQs about Phönix Hotel

  • Room options at Phönix Hotel include:

    • Single
    • Double
    • Family

  • Check-in at Phönix Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Phönix Hotel is 2,600 feet from the center of Bergneustadt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Phönix Hotel is popular with guests booking family stays.

  • Guests staying at Phönix Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Phönix Hotel offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Ping-pong
    • Spa facilities
    • Locker rooms
    • Fitness
    • Swimming pool
    • Steam room
    • Spa/Wellness packages

  • The prices at Phönix Hotel may vary depending on your stay (e.g. dates, hotel"s policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Phönix Hotel has 1 restaurant:

    • Restaurant #1