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Offering Bed & Breakfast and Full-board, Hotel Río Serrano Spa is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. A buffet breakfast is served daily. Guests traveling with the Full-Board program have complimentary breakfast, lunch and dinner. Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property's cellar. Drinks and cocktails can be enjoyed at De agostini Restobar. Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee. Hotel Río Serrano is 52 mi from Puerto Natales and 202 mi from Ibañez del Campo Airport in Punta Arenas. It is 2.5 mi from one of the entrances to Torres del Paine National Park. Shuttle services can be arranged for an extra fee. Free parking and wireless connection is provided.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.0
Location
9.5
Free Wifi
8.3
High score for Torres del Paine

Select topics to read reviews:

Guests who stayed here loved

  • Lilach
    United States of America United States of America
    Amazing hotel! Location is unbeatable, postcard views from every corner. The hotel itself is also beautiful. Very tasteful design and decor. Staff were all nice and helpful. We spent New Year’s Eve at the hotel and they made a great, fun filled...
  • Kyle
    United States of America United States of America
    The facilities are amazing. The pool, spa and grounds are special. The other hotels come here for the 2 restaurants and spa.
  • Johnston
    Canada Canada
    Great facilities. Staff were great and went out of their way to help. Breakfast was best that we had in 3 week visit to Chile.
  • Oliva
    United States of America United States of America
    We are very glad that we chose to stay at Rio Serrano. The room was comfortable and, of course, the view was amazing. We found the food to be very good quality and reasonably priced given how much effort it takes to get it into the Park....
  • Katie
    United States of America United States of America
    Stellar experience! Staff was very attentive and the facilities were top notch! Not a cheap stay but well worth it! The views were stunning!
  • Susan
    United Kingdom United Kingdom
    Everything about this property was first class- location, decor, comfort, good food in bar and restaurant, excellent breakfast and great staff. Lots of lounge areas to appreciate the view and an educational film each night
  • Alessandro
    Spain Spain
    Beautiful area around. Stunning views and excellent facilities. Relaxing SPA and nice staff
  • Jordan
    United States of America United States of America
    The setting, mountain views, design and comfort of common areas, spa/swimming pool.
  • Jordan
    United States of America United States of America
    The setting is amazing! Set in a valley with spectacular views of the surrounding mountains. The common areas are sleek and modern, yet reflective of indigenous culture. The spa/swimming area is peaceful, relaxing and beautifully designed. The...
  • Allison
    United States of America United States of America
    This was the most beautiful, picturesque hotel I've ever stayed at on our travels. The views, the staff, the room, the tours, the Calafate Sours :) everything was truly amazing. We stayed during shoulder season and felt as though we had a...

Hotel area info

Restaurants
2 Restaurants On Site

  • Qawasqar Restaurant
    • Cuisine
      Italian • Mediterranean • Peruvian • Seafood • Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restobar De Agostini
    • Cuisine
      American • Italian • Mediterranean • Pizza • Seafood • Steakhouse • Local • International • Latin American • Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Río Serrano Hotel Spa
Great facilities! Review score, 9.3

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • 2 restaurants
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Movie nights
  • Temporary art galleries
  • Horseback riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Pool table
  • Playground
  • Game room
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool

    Spa

    • Locker rooms
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty services
    • Beach chairs/Loungers
    • Public Bath
    • Spa
    • Fitness center
    • Sauna

    Languages Spoken

    • English
    • Spanish

    House rules
    Río Serrano Hotel Spa takes special requests – add in the next step!

    Check-in
    From 4:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubRed CompraCash

    The fine print
    Must-know information for guests at this property

    Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked mini-bar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and sauna

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Río Serrano Hotel Spa

    • Río Serrano Hotel Spa offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Sauna
      • Hiking
      • Playground
      • Pool table
      • Game room
      • Fishing
      • Horseback riding
      • Locker rooms
      • Spa facilities
      • Public Bath
      • Pedicure
      • Tour or class about local culture
      • Spa/Wellness packages
      • Live sports events (broadcast)
      • Facial treatments
      • Temporary art galleries
      • Spa lounge/Relaxation area
      • Swimming pool
      • Body scrub
      • Movie nights
      • Fitness
      • Live music/Performance
      • Beauty services
      • Steam room
      • Body treatments
      • Massage chair
      • Manicure
      • Foot bath
      • Body wrap

    • Río Serrano Hotel Spa is 16.8 miles from the center of Torres del Paine. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Río Serrano Hotel Spa has 2 restaurants:

      • Qawasqar Restaurant
      • Restobar De Agostini

    • Guests staying at Río Serrano Hotel Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Buffet

    • Yes, Río Serrano Hotel Spa is popular with guests booking family stays.

    • The prices at Río Serrano Hotel Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Río Serrano Hotel Spa is from 4:00 PM, and check-out is until 12:00 PM.

    • Room options at Río Serrano Hotel Spa include:

      • Twin/Double