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Conveniently located in Castro city center, 98 feet from the town's main square, Hotel Esmeralda offers comfortable rooms with free Wi-Fi. A daily Continental breakfast is included. Rooms at Esmeralda are equipped with cable TV, heating, telephones and private bathrooms. Dalcahue Town is a 30-minute drive and Chiloé National Park is a 1-hour and a half drive. The property offers free parking and is 9.3 mi away from Mocopulli Airport.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Castro, this hotel has an excellent location score of 9.6

Breakfast Info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
1 full bed
3 twin beds
and
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
9.1
Comfort
8.8
Value for money
8.4
Location
9.6
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • James
    United States of America United States of America
    This was as a nice hotel room with breakfast. Check in was quick. We also had free parking. Breakfast was the usual fare for Chilean places.
  • Jean
    France France
    Everything was fine at Hotel Esmeralda : the location, the staff. We were entitled a room with no view at all : it was such a wall behind the window ; I just asked if we could change room and they granted us another room viewing the street. This...
  • Leslie
    Canada Canada
    Excellent location in the town centre. Close to all sites and bus station. Lovely and helpful staff.
  • Gertjan
    Italy Italy
    Everything. Great location. Free parking at the hotel.
  • Ben
    United Kingdom United Kingdom
    Quiet, comfortable room with a good modern bathroom and excellent shower. Secure parking and a decent breakfast. Friendly staff. Excellent location.
  • Norbert
    Germany Germany
    Nice and clean rooms. Location is very good in the city centre. Breakfast is quite good.
  • Norma
    United Kingdom United Kingdom
    Very central, close to bus station. Nice bright airy room with good lighting. Spotlessly clean. Friendly staff.
  • Jessica
    United Kingdom United Kingdom
    very centrally located and very friendly staff. Excellent service at breakfast and the evening staff particularly helpful.
  • Javier
    France France
    Bon emplacement, personnel aimable, habitations propres et confortables.
  • Eduardo
    Argentina Argentina
    Muy buena ubicación y buen drsayuno . Excelente trato del personal.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Do you take American Express

    Of course!
    Answered on 7 March 2024

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Esmeralda
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Hotel Esmeralda
Great facilities! Review score, 8.4

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • BBQ facilities
    Additional charge
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Pool table
  • Game room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

House rules
Hotel Esmeralda takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardRed CompraCash

The fine print
Must-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

FAQs about Hotel Esmeralda

  • Hotel Esmeralda offers the following activities/services (charges may apply):

    • Pool table
    • Game room

  • Room options at Hotel Esmeralda include:

    • Single
    • Triple
    • Double
    • Suite
    • Apartment
    • Twin

  • Check-in at Hotel Esmeralda is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Esmeralda may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 0.7 miles from Hotel Esmeralda. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Esmeralda is 500 feet from the center of Castro. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Esmeralda has 1 restaurant:

    • Restaurant Esmeralda

  • Guests staying at Hotel Esmeralda can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental