The Ritz-Carlton, Toronto is located centrally in the downtown core, overlooking Lake Ontario and the city skyline. The Ritz-Carlton, Toronto property is located in a key location with walkability to the iconic CN Tower, Ripley’s Aquarium, The Hockey Hall of Fame, Rogers Center, Scotiabank Arena and The Princess of Wales Theater. All of the rooms and suites include WiFi, 42-inch LCD flat-screen HD TV, deep soaker tubs and floor-to-ceiling windows. Valet parking service is also available at this property. The hotel has an on-site spa, Spa My Blend by Clarins. Guests can enjoy the complimentary indoor salt water pool, hot tub and sauna. The space also has a 24-hour fitness center and personal training sessions upon request. The property has two different dining and bar outlets for guests and locals to enjoy. TOCA restaurant serves Italian inspired, handcrafted cuisine with many Canadian local ingredients. TOCA also has a Cheese Cave located in the space. Ritz Bar operates as a café in the mornings and as a cocktail bar in the evening. Ritz Bar offers signature cocktails and nitrogen martinis, paired with bar snacks and desserts, as well as its daily afternoon tea service, Simplici'tea'. During their stay, guests can also opt to have Club Lounge access for an additional daily cost. Located on the hotel’s 20th floor, the Club Lounge has a panoramic view of Toronto. With access they can enjoy daily breakfast, lunch, dinner and snack service – which includes premium alcohol and wine after 11:00.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Located in the heart of Toronto, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Breakfast to go

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
9.6
Free Wifi
8.6
High score for Toronto
Select topics to read reviews:

Guests who stayed here loved

  • Gph1
    United States of America United States of America
    Staff was excellent and extremely attentive and helpful. Andy, part of the night crew, went above and beyond
  • Onyeka
    Nigeria Nigeria
    The food was amazing!. The anniversary arrangement was thoughtful. Everything was great, will definitely come back!.
  • Harper
    Canada Canada
    Always a great stay. Staff always pleasant and helpful. You pay for the service. Epoch bar food excellent
  • Elkhair
    United States of America United States of America
    Best service of a 5 star hotel we’ve experienced in a long time and we are frequently in 5 star hotels.
  • Kara
    United States of America United States of America
    What an amazing experience! This was our first trip that we splurged on the club level! We ate like royalty!
  • Lixin
    United States of America United States of America
    I love The ritz Carlton hotel and super clean with the big room! Dinner tasted great!
  • Courtney
    United States of America United States of America
    The ladies and concierge on in the club level lounge were PHENOMENAL!!!! They were truly were exceptional. The bed was comfortable and my room was very nice.
  • Angela
    Canada Canada
    We loved our stay, from the moment we arrived with warm greetings from the hotel manager. We felt like family 🥰front desk was awesome Ms Roy thank you for making our son feel so special, he loved the chocolate chip cookies 🥰 we are definitely...
  • Christina
    United States of America United States of America
    The staff in the concierge level was beyond exceptional!!!
  • Arshia
    United Arab Emirates United Arab Emirates
    I never leave reviews but Ritz Carlton truly deserves this. Fantastic rooms with fantastic service. I wish I could just live there.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I see that there is additional charge for the spa and wellness but also I see checkmarks beside most of the activities. My question is what part of th..

    Thank you for your interest in The Ritz-Carlton, Toronto for your upcoming stay. Any guestroom that you book will have access to our Spa Facilities, t..
    Answered on 7 August 2019
  • hi i have 3 kids 9, 10 and 6 years old. Can i book a 1 × Deluxe Lakeview Queen/Queen - 2 Queen beds? Thank for your understanding Regards

    Yes.
    Answered on 24 December 2019
  • can I pay with debit card or cash how much is the security deposit

    Thank you for your interest in The Ritz-Carlton, Toronto for your upcoming stay. You can use Credit Card, Debit Card or Cash as a method of payment. T..
    Answered on 10 August 2021
  • Hi, do you offer buffet-style breakfast?

    Good morning. Thank you for your inquiry. Our Toca restaurant is currently serving Ala Carte menu at this time.
    Answered on 16 March 2022
  • hi. I need to book for bridal couple 3 nights. any special decor , facility possible

    Good Afternoon, Thank you for your inquiry. Please see the following URL to direct you to our Hotel Experiences page where you may see options regar..
    Answered on 17 October 2021
  • What is the security deposit?

    The security deposit is $200 Canadian Dollars per day
    Answered on 9 January 2024
  • Still looking?

Hotel area info

Restaurants
3 Restaurants On Site

  • TOCA
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • LANO
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • EPOCH Bar & Kitchen Terrace
    • Cuisine
      International
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Ritz-Carlton, Toronto
Great facilities! Review score, 9.4

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 3 restaurants
  • Room service
  • Bar
Bathroom
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Kids' club
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CAD 70 per day.
  • Electric vehicle charging station
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • Saltwater pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • Belarusian
  • Bulgarian
  • Czech
  • German
  • Greek
  • English
  • Spanish
  • Farsi
  • French
  • Hebrew
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Romanian
  • Russian
  • Serbian
  • Thai
  • Filipino
  • Ukrainian
  • Urdu
  • Vietnamese
  • Chinese

House rules
The Ritz-Carlton, Toronto takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CAD 50 per child, per night
Crib upon request
Free
3 years
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A higher speed internet service (Enhanced HSIA) is available upon request with charge. Enhanced HSIA is included in all club level rooms at no extra cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Toronto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Toronto

  • The Ritz-Carlton, Toronto offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Personal trainer
    • Cooking class
    • Themed dinners
    • Live music/Performance
    • Locker rooms
    • Bicycle rental
    • Bike tours
    • Swimming pool
    • Tour or class about local culture
    • Beauty services
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Toronto on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Ritz-Carlton, Toronto can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • American
    • Breakfast to go

  • Room options at The Ritz-Carlton, Toronto include:

    • Double
    • Suite

  • The Ritz-Carlton, Toronto has 3 restaurants:

    • LANO
    • EPOCH Bar & Kitchen Terrace
    • TOCA

  • The Ritz-Carlton, Toronto is 2,800 feet from the center of Toronto. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Ritz-Carlton, Toronto is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at The Ritz-Carlton, Toronto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.