Booking Verification

We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy.

Security Deposit

A security deposit is required in the form of a pre-authorisation. This will be collected via a secure link to submit your credit card details. The deposit will not be physically charged unless damages or extra cleaning are reported by our team after check-out.

Cleaning Service

Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee.

Basic Amenities

A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions.

Noise and Party Policy

This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits.

Prašome „Pineapple House Furry Friends Welcome“ iš anksto pranešti numatomą atvykimo laiką. Informaciją įrašykite pageidavimų laukelyje užsakymo metu arba tiesiogiai susisiekite su apgyvendinimo įstaiga – kontaktai nurodyti užsakymo patvirtinime.

Šioje apgyvendinimo įstaigoje nerengiami mergvakariai, bernvakariai ar panašūs renginiai.

Ši apgyvendinimo įstaiga įsikūrusi gyvenamojoje zonoje, todėl svečių prašoma vengti triukšmo.

Ramybės valandos yra nuo 22:00:00 iki 08:00:00.

Svečiai gaus nuomos sutartį, kurią turės pasirašyti ir grąžinti apgyvendinimo įstaigai iki atvykimo. Jei svečiai laiku negaus nuomos sutarties, jie turėtų paskambinti apgyvendinimo įstaigos valdymo įmonei telefono numeriu, nurodytu užsakymo patvirtinime.

Atvykus reikės sumokėti AUD 1 000 dydžio žalos užstatą. Užstato sumą reikia sumokėti kortele. Užstatą atgausite per 7 dienų nuo išsiregistravimo. Visas sumokėtas užstatas bus grąžintas į mokėjimo kortelę apžiūrėjus apgyvendinimo įstaigą.

Licencijos numeris: PID-STRA-25911