Please note that the hotel will process the full accommodation charge onto your nominated credit card 3 days prior to arrival. For reservations made on the non-refundable policy, payment will be taken anytime upon confirmation of the booking.

Please note that this property requires a credit card pre-authorisation upon booking.

Please note that there is a 1.27% charge when you pay with a Visa, 1.64 when paying by Mastercard.

Please note that there is a 1.98% charge when you pay with a bank-issued American Express credit card.

Please note that there is a 3.50% charge when you pay with an American Express.

Please note that there is a 3% charge when you pay with a China UnionPay or Diners credit card.

Please note that reception hours are as follows:

June through August: 8.00-18.00, Friday: 8.00-20.00

September through May: Saturday-Thursday: 8.00-19.00, Friday: 8.00-21.00

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

The guest registering at check-in must be at least 18 years of age and must show a valid credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that accommodation will not be serviced for the duration of your stay.

Please note free WiFi is limited to 1GB per day.

For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that that the reception desk, on-site restaurant and housekeeping services will be unavailable on Christmas Day, 25 December.

Please note that children below 6 years old stay for free in existing bed, no extra bed will be provided. An extra bed will be required for children above 6 years old, as they are not able to sleep on existing bedding. Please note that the sofa bed is not included in the existing bedding.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Leisure Inn Pokolbin Hill in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

This property has identified that it does not require a short-term rental license or registration