Per UAE law Guests need to provide an original passport or Emirates ID along with a valid credit card upon check-in.

Please note that La Bamba restaurant is subject to an additional cover charge for all inclusive guests.

Upon check-in, guests must present the credit card used at the time of the booking. If the credit card presented is different than the one used to make the booking, guests will be asked to settle the hotel bill in cash.

Please note that the hotel reserves the right to pre-authorize or purchase from guests' credit cards prior to arrival depends on selected rate.

Room rates with breakfast, half board or full board, meals will be provided for number of adults booked. Children over 5 years will be for an additional fee.

Guests with Half Board booked meal plans and Full board meal plans, buffet excludes water and beverages.

Please note that guests booking 5 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please inform Occidental Sharjah Grand in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that alcohol is not served in this property.

For guests staying at the hotel on December 31, 2024, and January 6, 2025 the New Year's Gala Dinner and the Orthodox Christmas Dinner are optional and not mandatory. These dinners are available as additional services and are not included in the booking package.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。