For active travelers, a chalet is a great mix of the outdoors and the snug inside. Usually fully furnished and with kitchen facilities, chalets are typically wooden and in the Alpine region of Europe, but can also be found other places in the world. Characterized by their sloped roofs, chalets can be single units or separate apartments, and are ideal for skiing vacations.
The behaviour of their receptionist and all the staff were very polite. Their shuttle bus service was excellent, and the driver was sincere enough about the hotel's guest.
Location was not far from Al-haram.
Had whatappt customer service who was always helpful.
Free shuttle 5 x times a day according to the namaz times which I felt was very important to me and my family only 10 mins drive via shuttle.
Not a 5 star hotel but it suited my budget.
I am happy with the accommodation nothing to complain.
The customer service will help if required.
Due to masjid extension it’s very hard to reached mosque by walk . Their shuttle service only operate 3 times a day . Rest if u have to come back to hotel u have to use taxi which is adding in ur cost . Food shops are very far . For family I recommend try to find near mosque.single can enjoy this hotel .
Although the main road was closed, Masjid e Nabawi was only 10 minutes by shuttle bus. We had problems with the AC, but the receptionist called maintenance to help fix it quickly. We often requested more sugar and tissues as we came with a family of 8, and the staff were very helpful.
Overall the property is very good neat and clean but just a bit far from haram but bus shuttle service is very good took you before every prayer to Haram the services are satisfactory.
Ahmad
Group
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