Best in Bank

4 hours ago

RH

now having to mess about working out pence to pay credit card i will be leaving ,, 30 yrs customer

4 hours ago

My transaction keep too long ,I even try to call customer service not responded,I been trying to email but its generated email ,I'm very dis appointed, and I'm trying to chat I connot sent my messages now as they failed it seems no-one wants to help me this problem.

7 hours ago

AA

I was one of the first customers to join Chase when they came to the UK back in 2021, and I'm glad I did. They've instantly become a leader in banking. The app looks great and is easy to use, the rewards are also great such as the generous interest rates on savings accounts, and the cashback on general day to day spending which is even better than my credit card The customer support is also too good, no matter the time of day, I always get a response without dealing with chatbots from friendly and understanding employees.

7 hours ago

PM

The human beings were 5 star. But trying to speak to a human was quite frustrating . The auto menu sent me round in circles . If the menu had said " speak to an adviser " , that would have been a big help.

9 hours ago

PH

I needed to know something about my new YBS saving account. I used online chat and got my answer in minutes.

16 minutes ago

Fast response to calls/ emails etc. which is what you want when applying for car finance. Very easy to do. Sorted finance ,, then found the car , rang them and car was mine within the hour. Amazing.

9 hours ago

CU

Where do i start... Avoid at all costs! would not even call this setup a bank! started off ok with them app was good to use and easy to navigate round, but then the pushy sales tactics came of upgrading account personally not needed but pushed into taking trail for month cancelled this after a few days to go back to standard account as upgraded account was £49 per month. Account was then shut down immediately. No reason given. when pushed for a reason they gave back with its in our T&C's.... right ok now tell me which section! finally got it out of them and....... its "section 23" but cant not tell you which part! Took over 7 working days to transfer account balance to another account! and trying to request statements for the account for my accountant is a absolute joke! believe it or not tide that is what business owners need for tax returns! finally got what they called statements... just card transactions! ARE YOU JOKING ME!! where are all the DD on PAYMENTS received into the account.! most amateurish bank and customer service i have ever dealt with! Only advice stay away from TIDE.

9 hours ago

Scammed our of the £175 switch bonus. Closed the account and will NEVER return to barclays. I'll also be moving my father's and grandmother's accounts. Barclays shady working has cost them 100k from my nans bank alone!!

10 hours ago

MT

Easy to use site, quick and efficient

9 hours ago

SH

I have been asking for 16 months for my address to be removed from the system. They continue to send letters for someone who does not live here and have never responded to my requests.