HaloITSM

HaloITSM

Information Technology & Services

Stowmarket, England 4,254 followers

Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery.

About us

HaloITSM is a flexible, all-inclusive ITSM (IT Service Management) solution. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution.

Website
https://haloitsm.com/
Industry
Information Technology & Services
Company size
51-200 employees
Headquarters
Stowmarket, England
Founded
1994

Updates

  • View organization page for HaloITSM, graphic

    4,254 followers

    We are pleased to welcome Dekkers IT Solutions & Consultancy as a HaloITSM partner! Dekkers IT will be selling and implementing HaloITSM across Belgium and The Netherlands. With their deep expertise in IT service management and a strong commitment to customer success, Dekkers IT is the perfect partner to bring HaloITSM to more organisations in the region. We're looking forward to a successful partnership and to seeing the positive impact Dekkers IT will have on businesses across Belgium and The Netherlands. Find out more here: https://dekkersit.be/

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  • View organization page for HaloITSM, graphic

    4,254 followers

    TSG has achieved a world-class NPS score by using HaloITSM 😇 Since their implementation in June 2023, they have seen improvements across the board with: - 60% of tickets now processed through their portal - 75% faster resolution time for problems - phone calls into the business reduced by 70% - maintained high NPS scores, including a score of 87 in May 2024 📺 Watch the full video: https://lnkd.in/eftBDT25

  • View organization page for HaloITSM, graphic

    4,254 followers

    Are you looking to accelerate and enhance AI integration within your IT operations? Join us tomorrow, 10th September, for a webinar showcasing the powerful AI capabilities of HaloITSM. Oliver King will guide you through how these cutting-edge features can elevate your AI experience and transform your IT workflows. Register for the webinar here: https://bit.ly/3yF2luu #AIAutomation #ITAutomation #HaloITSM

    View organization page for PartnerVP, graphic

    69 followers

    Are emerging technologies like #AI generating excitement in your organization? Looking to expand and speed up AI initiatives within your #IT department? If you answered YES, join us on September 10 at 1:00 PM ET! We'll explore: - Core AI concepts  - Live demos of AI in HaloITSM - Practical use cases like AI triage, case clustering, and virtual agents Register Now -> https://bit.ly/3yF2luu #ITSM #ESM #servicemanagement #automation #artificialintelligence

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  • View organization page for HaloITSM, graphic

    4,254 followers

    HaloITSM announces DXC Technology (NYSE: DXC) as a global strategic partner to continue to fuel its global expansion and deliver Digital Transformation and Operational Intelligence. DXC will deliver Halo’s innovative and cost-effective Enterprise Service Management software on a global scale, empowering businesses with a modern alternative that drives service excellence and delivers transformative automation. Find out more about the partnership here: https://lnkd.in/ep3mSbYC

    HaloITSM x DXC

    HaloITSM x DXC

    https://haloitsm.com

  • View organization page for HaloITSM, graphic

    4,254 followers

    We will be joined by our partner, T4IT - Distribuidor HALOITSM Brasil, at the HDI Experience 2024 in São Paulo, Brazil! This event will take place from 18th -20th September at the Club Med Lake Paradise Resort. This is a great chance to connect with industry professionals and explore the latest in IT service management. If you're attending, be sure to connect with Team Halo and T4IT to talk all things HaloITSM! Purchase your tickets and find out more here: https://lnkd.in/dSiFzB_V #HDIExperience2024

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  • View organization page for HaloITSM, graphic

    4,254 followers

    We’re proudly supporting Auckland’s best AI conference on the C-level calendar! This is a free-to-attend event [9.00am to 4.00pm] for data, digital, security, innovation, and technology industry professionals only. Make sure to come and say hello to the HaloITSM team at stand 5! To view the first-class agenda and to register your free pass, click here: https://bit.ly/3xxyROW

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  • View organization page for HaloITSM, graphic

    4,254 followers

    Are you looking for a new ITSM/ESM tool?   At the Service Management Tool Meetup 2024, you will get the chance to talk with the world's leading tool manufacturers in person. Discuss your requirements and find out how the tools can be tailored to suit you.   Find out more and sign up here: https://toolmeetup.com/en/

    View organization page for SERVIEW, graphic

    3,216 followers

    📢Starten Sie durch! Damit das Speeddating beim SERVICE MANAGEMENT TOOL MEETUP für Sie nicht zur unübersichtlichen Irrfahrt wird, stellen wir Ihnen auch heute wieder einen der teilnehmenden Tool-Anbieter vor. Wie echte Rennfahrer sollten Sie sich gründlich auf Ihren Besuch vorbereiten, um die Ideallinie zu finden und die Boxenstopps effizient zu nutzen. Aus der Pole-Position startet heute: HaloITSM 🚗💨 Nutzen Sie die Chance, sich vorab mit den Partnern vertraut zu machen und Ihre Networking-Geschwindigkeit zu maximieren. Schalten Sie in den höchsten Gang und seien Sie bereit für rasante Gespräche und schnelle Kontakte! Weitere Infos und Anmeldung unter: https://toolmeetup.com/ #SERVIEW #TOOL MEETUP #TOOLSUCHE #TOOLAUSWAHL

    • Vorstellung HALOITSM

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