“New project, new large customer, ambiguous requirements, very tight schedule, multi-tiered 3rd party support model and with the potential of making the headlines…sounds familiar? This toxic cocktail would make anyone nervous and make them run for miles...but Sam is not anyone. In his role of Business Development Manager he has provided an exceptional level of support to help navigate the murky waters of pre-sales, delivery and customer service with composure, presence and perseverance in a non conventional setup. Not only did Sam meet my expectations he was also instrumental in the success of the project and helped bring down barriers between client and supplier making us part of a single delivery team… The earned trust enabled us to overcome a multitude of challenges and ultimately keep the customer satisfied. It was a pleasure working with you and am hoping our paths will meet again. ”
About
IP Integration - Exceptional Customer Contact
As the UK’s leading Contact Centre…
Activity
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Whoever said that August is a quiet month, thankfully forgot to tell the Customer Contact Panel Team! We've just about wrapped up the summer, but…
Whoever said that August is a quiet month, thankfully forgot to tell the Customer Contact Panel Team! We've just about wrapped up the summer, but…
Liked by Sam Grant
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Thank you to SheCanCode for including me in their Spotlight series, proud to be featured alongside some incredibly inspirational women.
Thank you to SheCanCode for including me in their Spotlight series, proud to be featured alongside some incredibly inspirational women.
Liked by Sam Grant
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As some of you may know, I left Genesys this week and wanted to take a moment to express my gratitude for the incredible experiences and successes…
As some of you may know, I left Genesys this week and wanted to take a moment to express my gratitude for the incredible experiences and successes…
Liked by Sam Grant
Experience
Education
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Bournemouth University
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Previous Topics Studied:
Year 1 :
Accounting and Quantitative Analysis
Business Ethics & Organisational Behaviour
Business Law
Developing Management Competencies
Economics for Business
Marketing
Year 2:
Business Simulation
Project Management
Research in Business & Management
Financial & Business Analysis
Operations Management
Understanding Organisations & HRM
Year 4:
International Management
International Marketing…Previous Topics Studied:
Year 1 :
Accounting and Quantitative Analysis
Business Ethics & Organisational Behaviour
Business Law
Developing Management Competencies
Economics for Business
Marketing
Year 2:
Business Simulation
Project Management
Research in Business & Management
Financial & Business Analysis
Operations Management
Understanding Organisations & HRM
Year 4:
International Management
International Marketing Management
Organisational Leadership
Consultancy
Languages
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Spanish
Elementary proficiency
Recommendations received
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LinkedIn User
7 people have recommended Sam
Join now to viewMore activity by Sam
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Marks and Spencer is planning to open a range of clothing-only stores amid soaring fashion sales. The first will open inside Battersea Power Station…
Marks and Spencer is planning to open a range of clothing-only stores amid soaring fashion sales. The first will open inside Battersea Power Station…
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Proud parent moment to follow... But one that also highlights that it isn't always necessary to have a Uni education to carve a great career path…
Proud parent moment to follow... But one that also highlights that it isn't always necessary to have a Uni education to carve a great career path…
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This Genesys August free Fridays sees us at lunch day 3 of the England vs Sri Lanka first test at Old Trafford. Even storm Lilian couldn’t stop…
This Genesys August free Fridays sees us at lunch day 3 of the England vs Sri Lanka first test at Old Trafford. Even storm Lilian couldn’t stop…
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Fantastic news! Great to see two of our favorite customers partnering together to deliver an amazing proposition to motorists who care about both the…
Fantastic news! Great to see two of our favorite customers partnering together to deliver an amazing proposition to motorists who care about both the…
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Wow, first year entering and shortlisted for 3 awards, we are so proud of our teams for creating such an amazing culture where people are able to…
Wow, first year entering and shortlisted for 3 awards, we are so proud of our teams for creating such an amazing culture where people are able to…
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Calling retailers & brands! Check out The Retail Hive's exclusive breakfast in London on 17 September focusing on Enhancing Operational Efficiency…
Calling retailers & brands! Check out The Retail Hive's exclusive breakfast in London on 17 September focusing on Enhancing Operational Efficiency…
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The golden quarter is a 'golden' opportunity for #retailers to get to know their customers better, and there's no better way to do this than focusing…
The golden quarter is a 'golden' opportunity for #retailers to get to know their customers better, and there's no better way to do this than focusing…
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