About
A sales professional with 11 years experience encompassing:
✔ Business…
Articles by Ben
Contributions
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How can you ensure that feedback given to your team is actionable and specific?
Following up and checking in transforms the feedback process from a single problem-solution interaction to a holistic improvement loop where your team knows you're invested in their success and willing to put in the work consistently to help them succeed 💪
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What are the common forecasting model pitfalls in Sales Operations?
A human perspective on this... Human error is common not just when inputting data (i.e. a slip of the finger) but also when accurately predicting how likely a deal is to close. The way to mitigate this? Foster a culture of support and honesty where reps can be up front about likelihood to close and seek support if needed!
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What are the common forecasting model pitfalls in Sales Operations?
Sales is constantly evolving with the introduction of new tools, approaches and ideas. Sales leaders should be open to these new ways of working and leverage the talent in their teams to be constantly improving. Often salespeople bring fresh perspective and ideas from previous roles that can be used to optimise and already successful model.
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What are the common forecasting model pitfalls in Sales Operations?
One of the more common forecasting models I have seen in B2B SaaS is the weighted pipeline model, where a deal's potential value is determined by its position in the sales funnel. The accuracy of this model is entirely dependent on having an accurate picture of the conversion rates between stages of deal progression. To maximise the accuracy of this model, it's essential to constantly review these conversion rates!
Activity
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ChatGPT is a free PhD. And you're probably using it all wrong. Here are 7 prompts to get it right: 1. Use the Golden Circle (Why, How…
ChatGPT is a free PhD. And you're probably using it all wrong. Here are 7 prompts to get it right: 1. Use the Golden Circle (Why, How…
Liked by Ben S.
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👻 Happy Halloween! 👻 Today might be all about spooky fun, but CLICKD Solutions Ltd is here to ensure there’s nothing frightening about your…
👻 Happy Halloween! 👻 Today might be all about spooky fun, but CLICKD Solutions Ltd is here to ensure there’s nothing frightening about your…
Liked by Ben S.
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Self-serve and contact deflection are customer service game-changers for retail businesses, but sometimes delivering an exceptional human-to-human…
Self-serve and contact deflection are customer service game-changers for retail businesses, but sometimes delivering an exceptional human-to-human…
Shared by Ben S.
Experience
Education
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The Manchester Metropolitan University
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Activities and Societies: 2nd XV Rugby, Student Representative
Modules relating to policing strategies, justice theories, criminal law, punishment models, theories of crime, offender rehabilitation strategies, sociology and psychology of criminal behaviour.
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A Levels: Philosophy (A), Mathematics (B), Law (B)
AS Level: Economics (B)
Licenses & Certifications
Volunteer Experience
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Student Mentor
ReachOut Manchester
- 10 months
Children
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Beaver Leader
The Scout Association
- 1 year 3 months
Children
1st Cranbrook (Devon) Beaver Leader
Languages
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English
Native or bilingual proficiency
More activity by Ben
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We had the pleasure of speaking with Daniel Henry, Quality & Performance Monitor at Seasalt, who’s been thrilled with the impact of our Auto Work…
We had the pleasure of speaking with Daniel Henry, Quality & Performance Monitor at Seasalt, who’s been thrilled with the impact of our Auto Work…
Liked by Ben S.
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If you’re complaining about paying £12.21 per hour to your workers because it will have an adverse effect on your business, can I respectfully…
If you’re complaining about paying £12.21 per hour to your workers because it will have an adverse effect on your business, can I respectfully…
Liked by Ben S.
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🏆 Compliance Success Story: From Risk to Reward Ever wondered what's possible when you transform your compliance monitoring? Here's a story that…
🏆 Compliance Success Story: From Risk to Reward Ever wondered what's possible when you transform your compliance monitoring? Here's a story that…
Liked by Ben S.
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Come join us and inspire thousands of colleagues to be the best they can be :)
Come join us and inspire thousands of colleagues to be the best they can be :)
Liked by Ben S.
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⚠ If your firm is relying on NPS, CSAT, churn, or complaints, you've not understood Consumer Duty. 📩 Contact me now if you're ready to set up a…
⚠ If your firm is relying on NPS, CSAT, churn, or complaints, you've not understood Consumer Duty. 📩 Contact me now if you're ready to set up a…
Liked by Ben S.
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