Maria Demetriou

I have found in my experience that to fostered trust with any sales teams, one needs to lead with transparency, and by openly sharing both successes and challenges, and actively listening to their input and concerns it has empowered them and builds trust between myself and my teams. Also a big one is to follow through on commitments made and demonstrate genuine care for their professional growth and success, which has solidified a foundation of trust and mutual respect.

I have found that ensuring feedback aligns with SMART goals: Specific, Measurable, Achievable, Relevant, and Time-bound and is constructive, it has proved motivationaliona, alongside recognition, offer regular opportunities for professional development, and foster open communication to create a supportive environment for growth. Each member of staff is an individual and therefore should be treated that way, what motivates one will not do so with another. Again this is something that experience brings. Never forget to listen and adapt.

I find that in negotiations, preparation is paramount; know your goals, limits, and alternatives before entering the discussion. Active listening is crucial to ensure that you understand the other party's needs and are able to find mutually beneficial solutions. It is curtail to build rapport and establish trust. Be flexible and creative in exploring various options for compromise. I find that you must not rush the process; patience often leads to better outcomes. And finally experience is knowledge, helps you build your skills and become a confident negotiator.