About
Often playful. Always curious.
Restless to push boundaries.
Playfully pushing…
Articles by Guy
Contributions
Activity
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This needs to be said. I feel as if I'm not allowed to dislike my autism. That somehow I'm being heretical to the autism movement. Well, guess what?…
This needs to be said. I feel as if I'm not allowed to dislike my autism. That somehow I'm being heretical to the autism movement. Well, guess what?…
Liked by Guy Stephens
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Why we like categorising people and its limitations 📦🤔 Humans have a natural tendency to categorise people. It helps us make sense of the complex…
Why we like categorising people and its limitations 📦🤔 Humans have a natural tendency to categorise people. It helps us make sense of the complex…
Liked by Guy Stephens
Experience
Education
Licenses & Certifications
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Advanced LEGO® SERIOUS PLAY® Training: The facilitation of LEGO® SERIOUS PLAY® Build Levels One, Two and Three (BL3)
SERIOUSWORK
IssuedCredential ID 21A-0010/0BL3 -
Build Level Two (AT2) LEGO® SERIOUS PLAY® Online
SERIOUSWORK > LEGO Serious Play Facilitation Training
IssuedCredential ID 20A-004/OBL2UP -
Facilitating and Designing Workshops with the LEGO® SERIOUS PLAY® Method
Rasmussen Consulting/Association of Master Trainers
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Publications
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Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play!
Future Care Initiative
Five years seems like a good milestone to reflect on the impact social media has had on how brands respond to and engage their customers to deliver customer care. Guy Stephens asked some of the leading thinkers on the topic to offer their perspective on what's transpired and what frontiers are still to explore. Full list of contributors includes: Frank Eliason, Rich Baker, Graeme Stoker, John Bernier, Dr Natalie Petouhoff, Esteban Kolsky, Bob Thompson, Barry Dalton, Colin Shaw, Vincent Boon…
Five years seems like a good milestone to reflect on the impact social media has had on how brands respond to and engage their customers to deliver customer care. Guy Stephens asked some of the leading thinkers on the topic to offer their perspective on what's transpired and what frontiers are still to explore. Full list of contributors includes: Frank Eliason, Rich Baker, Graeme Stoker, John Bernier, Dr Natalie Petouhoff, Esteban Kolsky, Bob Thompson, Barry Dalton, Colin Shaw, Vincent Boon, Wendy Lea, Mitch Lierberman, Kate Leggett, Dave Carroll, Martin Hill-Wilson, Joanne Jacobs, Joshua March.
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E for Experts
Capgemini
Appearing as part of the Capgemini Annual report for 2012, i was interviewed on why it is important to be connected to our clients, and what it means to be a 'capgemini expert'
Other authorsSee publication -
Where's your Twitter Team?
http://www.foviance.com/what-we-think/social-media-for-customer-care-wheres-your-twitter-team/
Projects
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Develop a framework to assess the value of Enterprise Social Network
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Enhancing Enterprise Social Network User Adoption
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As part of the master’s degree worked on a project in collaboration with Capgemini Consulting, UK and Henley Business School, to develop a framework for Enterprise Social Networks introduction to enhance user adoption based on the user attitudes and its relevant organisation’s cultural factors.
Other creators
Languages
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English
Native or bilingual proficiency
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Mandarin Chinese
Native or bilingual proficiency
Recommendations received
9 people have recommended Guy
Join now to viewMore activity by Guy
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In a world that rushes to "include", I often find myself feeling more like a checkbox than a person. My disability is not an accessory, a trend, or…
In a world that rushes to "include", I often find myself feeling more like a checkbox than a person. My disability is not an accessory, a trend, or…
Liked by Guy Stephens
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One of the simplest, yet most powerful, things we can do to create psychological and psychosocial safety and trauma(human)-informed environments is…
One of the simplest, yet most powerful, things we can do to create psychological and psychosocial safety and trauma(human)-informed environments is…
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Just had to share this! For a game-changing increase in your productivity with little effort. This is a good checklist suggested by Nathan Baugh…
Just had to share this! For a game-changing increase in your productivity with little effort. This is a good checklist suggested by Nathan Baugh…
Liked by Guy Stephens
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Understanding Neurodivergent biases in the workplace When it comes to neurodivergent individuals, unconscious biases by others can affect how they…
Understanding Neurodivergent biases in the workplace When it comes to neurodivergent individuals, unconscious biases by others can affect how they…
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Thank you to The Times for asking me to write this piece about the importance of seeing children with additional needs and disabilities stand up and…
Thank you to The Times for asking me to write this piece about the importance of seeing children with additional needs and disabilities stand up and…
Liked by Guy Stephens
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This is one part of being ADHD that impacts me the most. When I have to much to do, which happens a lot as I tend to take on far to much, I become…
This is one part of being ADHD that impacts me the most. When I have to much to do, which happens a lot as I tend to take on far to much, I become…
Liked by Guy Stephens
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As I settle into a groove of reflecting, visioning, setting goals, and taking action (the development lifecycle) during my "rewirement", making time…
As I settle into a groove of reflecting, visioning, setting goals, and taking action (the development lifecycle) during my "rewirement", making time…
Liked by Guy Stephens
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Something we don't talk about enough is how Autistic people who are high-masking and low-support needs are CONSTANTLY worrying about not looking…
Something we don't talk about enough is how Autistic people who are high-masking and low-support needs are CONSTANTLY worrying about not looking…
Liked by Guy Stephens
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