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Throwback Tuesday? 75% of customers rate all channels, including branch, as equally important and 44% of FI's globally, struggle to boost product-use frequency … Therefore redistributing new branch formats to engage customers where they actually spend their day, makes solid sense and creates new sustainable P L models. But when you build a "pop-up", it's good to meet all of your customers expectations. TSB did just that with their Nottingham pop-up, and leveraged the simplicity and deployment speed of OneBanx' solution to enable customers to enjoy full service banking on site. Read more about it here #givepeoplewhattheyneed #cashaccessmatters https://lnkd.in/d3GFu4f6

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🗣 Simon Eacott, head of payments at NatWest, reveals what the bank is doing to address fraud and what more needs to be done industry-wide. He also offers his thoughts on recent draft legislation issued by the UK government aimed at tackling APP fraud. Read more at the 🔗 Stephanie Melrose #openbanking #fraudprevention #fraud #datasharing #openfinance #payments #financialdata https://lnkd.in/e2DTVxTm

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The Payments Association Invites Incoming Chancellor to Show Leadership, Unlock the Potential of UK Payments as an Enabler of Growth, and Effectively Combat Fraud “We see the Chancellor’s appointment as an opportunity to maximise the potential of the payments sector while refocusing on its greatest threats”, said Tony Craddock, Director General of The Payments Association. “It is essential that the new government and the payments industry work collaboratively to protect the UK’s global leadership position. A clear vision and strategy from the new Government will generate significant investment and promote the UK’s position as the global payments leader solidified and see sustained growth in every UK region.” https://lnkd.in/e_fUujKT #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

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NatWest Rolls Out Mastercard Business SavingsTM to Business Debit Cardholders Andrew Harrison, MD Customer Goals & Journeys, NatWest comments: “Cost savings are front of mind for all businesses but especially smaller businesses, which is why we are offering this simple solution to help reduce elements of those costs. We are delighted to be able to offer a feature that is common among personal card users to businesses. “Across NatWest, RBS and Ulster Bank we have around a million business debit cardholders in the UK who will now be able to save as they spend through Business Savings from Mastercard.” https://lnkd.in/ebyeuGbS Simon Forbes #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

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The trade-off between security and friction is a delicate one. Too much friction annoys customers and leads to complaints both directly to the provider and posted on social media, affecting the provider’s reputation. It’s time to get the balance right. More on this here: https://hubs.li/Q02szsjX0

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NatWest Group Latest in Large Lenders to Join Open Property Data Association Campaign to Transform Homebuying Maria Harris, Chair of OPDA, said: “To have NatWest Group join us so soon after other large mortgage lenders is a key moment, not just for us at OPDA, but also for the homebuying sector. NatWest’s support reinforces how absolutely vital open data standards are in digitising property transactions and the commitment from industry to make this happen. Together, NatWest and our other lending members’ ability to reduce the industry’s attachment to forms-based thinking and siloed approaches will have a fundamental impact on improving the poor customer experience of the homebuying process.” https://lnkd.in/eWq2qg5n Zachery Anderson Nick Tatman Kellie Lennon Nicolette Bullivant Katie Murray Scott Marcar #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

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