About
I'm a creative, people-centric sales professional, with a career spanning over 15 years…
Articles by Adam
Contributions
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How do you cope with imposter syndrome and boost your confidence?
Whilst there are many great tips to help 'cope' with Imposter Syndrome, it remains in itself is a symptom of a greater challenge, pain or even trauma you've experienced at some stage in your life. Whilst we can 'manage' it through open conversation and engagement, it's ultimately a problem that needs to worked through with the long term support of a mental health expert. Organisations should be actively encouraging and advocating for this as part of their wellbeing policies, rather than short term initiatives.
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How can you ensure customer satisfaction throughout the customer journey?
Customers and prospects all have varying degrees of personal stake in both their business and the various projects they undertake. It's critical to ensure you're working at a level to understand what these stakes are, so as to help shape their experience to ensure it's relevant to them.
Activity
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One of my mentors told me that some days are diamonds, some days are coal, and every now and then there are the days that turn coal into…
One of my mentors told me that some days are diamonds, some days are coal, and every now and then there are the days that turn coal into…
Liked by Adam Burgess
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High excitement in the office today as our EMEA social media team got their hands on our new video recording kit. 📽️ I can't wait to see the…
High excitement in the office today as our EMEA social media team got their hands on our new video recording kit. 📽️ I can't wait to see the…
Liked by Adam Burgess
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Today is 1 year since Workday went live across the Food Standards Agency. The last year has had its successes and challenges, and this comes with any…
Today is 1 year since Workday went live across the Food Standards Agency. The last year has had its successes and challenges, and this comes with any…
Liked by Adam Burgess
Experience
Education
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St. Augustines Roman Catholic High School
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Volunteer Experience
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Volunteer
Radiate Redditch
- Present 6 years 10 months
Poverty Alleviation
Assisting with the Christmas time soup kitchen at Radiate Redditch. Assisting people who face hardships such as homelessness, addiction, learning difficulties and mental health issues.
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Driver
Evergreen Care Trust
- Present 6 years 10 months
Social Services
Providing transport services for the Christmas gift delivery service.
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Volunteer
Radiate Redditch
- Present 5 years 10 months
Poverty Alleviation
Assisting with the Christmas time soup kitchen at Radiate Redditch. Assisting people who face hardships such as homelessness, addiction, learning difficulties and mental health issues.
Languages
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English
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Today marks my one year anniversary with RNIB, and I am thrilled to share the progress made by our dedicated team. In partnership across the sector…
Today marks my one year anniversary with RNIB, and I am thrilled to share the progress made by our dedicated team. In partnership across the sector…
Liked by Adam Burgess
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What a day! I wore my name tag with pride today, having the opportunity to work for a company that believes in their people, that focus on a human…
What a day! I wore my name tag with pride today, having the opportunity to work for a company that believes in their people, that focus on a human…
Liked by Adam Burgess
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It's still a myth that people believe that Workday is mainly for large enterprises. But in reality, plenty of our customers are medium-sized and…
It's still a myth that people believe that Workday is mainly for large enterprises. But in reality, plenty of our customers are medium-sized and…
Shared by Adam Burgess
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The qualification "hack" that we all need to learn. On average, the close rate for enterprise B2B SaaS pipelines is ~20-22%, annually. So...a…
The qualification "hack" that we all need to learn. On average, the close rate for enterprise B2B SaaS pipelines is ~20-22%, annually. So...a…
Liked by Adam Burgess
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