Welsh Ambulance Services University NHS Trust

We have launched a ‘virtual video booth’ which enables patients, relatives and carers to share their experience with our services. This interactive portal is quick, easy to use and one of the most secure ways to capture patient experience stories. The video booth will ask users to record four separate clips, including about them, their experience, how the experience made them feel and what could have been done differently.    Leanne Hawker, Head of Patient Experience and Community Involvement, said: “We are an organisation committed to learning and are forever keen for people to tell us about their experience, whether good, bad or indifferent. “Those clips are then reviewed by our Patient Experience and Community Involvement Team to identify any themes". Feedback is important to us and will help us to understand what’s working well and where we can improve. Read the full story here: https://lnkd.in/dbTDjEy5

Could you help shape the strategy, vision, purpose and culture of our organisation? We're seeking a Non-Executive Director to join our Board. You'll share responsibility with fellow Board members for the decisions made by the Board and for the success of the organisation in leading the improvement of healthcare in Wales. Learn more about this exciting opportunity here: https://lnkd.in/e37TzmTY

Listen to episode 5 of ‘Beyond the Sirens’ podcast series, where Ed O’Brian, Clinical Lead Palliative Care, talks about some of the innovations we introduced to better support patients accessing ambulance services at the end of life. Highlights of this podcast include: 👉Introducing just in case medications on ambulances 👉Volunteer ‘Wish’ ambulance service which enables people near the end of their life to have a meaningful last journey 👉First ambulance service in the UK to appoint dedicate palliative care paramedics Listen to the full episode here: tinyurl.com/dx6df8re

Craig Brown, Clinical Development Lead for Service Transformation at NHS 111 Wales, has shared his inspiring academic journey.   Not content with a Cert in Health Studies, a Diploma in Health Emergency Planning, a BSc in Combined Health Studies and an MSc in Computer-Based Learning and Training, the 55-year-old is now pursuing a doctorate in Public Health.   But study hasn't always been plain sailing for Craig, who is neurodiverse.   “Just because my brain is wired differently, it doesn’t mean I’m any less capable,” says Craig.   “If I can do it, others can too.”   Well done Craig. 🙌🎉   Read the full story here: https://lnkd.in/e3fuS_Hw

#TeamWAST has successfully retained its ISO14001 accreditation for another year, making it the only ambulance service in the UK to hold this environmental accreditation. ISO14001 is an internationally recognised standard for environmental management systems, which supports organisations in identifying, managing, monitoring and controlling environmental processes. Read the full story on our website 👉 https://ow.ly/2eMa50SAela

Congratulations to Ceri Jackson who has been appointed as Vice Chair of #TeamWAST by Welsh Government following a competitive selection process. Ceri has served as a Non-Executive director since 2021 and as Interim Vice Chair since 2023. To read more: https://bit.ly/45VuERW

We are seeking a Non-Executive Director (Academic) to work alongside our Board. This role is critical to the Trust, as we seek to strengthen our academic, innovation and industry links. With your strong academic, commercial or innovation background, you will bring that experience to the Board table in support of our ambitions. Find out more information about this role, including how to apply: https://lnkd.in/eyV8i6Y6

An exciting opportunity has arisen for a People Business Leader within our Workforce and Organisational Development function to work closely with the wider team to deliver our People and Culture Strategy. As a key role in the management team, the People Business Leader will support directorates in developing the people capacity and capability to deliver their business plans, including robust and effective workforce planning. If you are an experienced professional and passionate about promoting a culture of engagement, equality, diversity and inclusion, we look forward to hearing from you. Find out more about this position here: https://lnkd.in/e_SkdSEq

🙌🎖️We’re delighted and incredibly proud that Mike Jenkins, Consultant Paramedic and Regional Clinical Lead in Cardiff, has been recognised in the King’s Birthday Honours List. Mike has been awarded the prestigious King’s Ambulance Service Medal for distinguished service. He recently celebrated 40 years in the ambulance service. Chief Executive Jason Killens said: “During his lifetime of service, he has remained steadfast in his commitment to improving patient safety, clinical outcomes and the patient’s experience.” We would also like to congratulate retired paramedic Dennis Moss, who has been made an MBE for his services to the Trust and to first aid abroad. Dennis retired in 2016 after more than 40 years of service. Jason said: “Forty years of ambulance service is no mean feat, and the fact that Dennis is still helping those less fortunate is very commendable.” Congratulations to them both! 🎉 Read the full story here: https://lnkd.in/en-_Zv-z

An evaluation study of our ‘Blue Light Hub’ gaming app, conducted in partnership with Cardiff University / Prifysgol Caerdydd, has been published in BMJ Open. The app was created to help young people (aged 7 to 12 years) understand what to do in an emergency. The app launched during the Covid-19 pandemic when face-to-face engagement at schools and community settings were put at a hold. Based on the evaluation and feedback from schools, the app continues to evolve with a CPR game currently in development. Link to BMJ Open article here: https://lnkd.in/evPVehGE