UK Power Networks

🌟 Excited to share how our DSO Operations Team is setting new standards in proactive operational support for our DER customer base! From dispatching flexibility services and monitoring generation to managing planned outages and swiftly responding to faults, our dedicated support team works tirelessly to reduce operational curtailment and maximise revenue potential during outages. The team has enhanced customer service and operational efficiency, improving satisfaction by 33%, managing 10.2GW of DER capacity, and facilitating £184 million in customer benefits. As the only network offering this level of dedicated support for generation customers, we're proud to go above and beyond to ensure our customers thrive. 👏 A big shout out to the team for their ongoing work!

To have the opportunity at UK Power Networks to engage with the concept of #Intersectionality, and the platform to share it in Utility Week, is mind-blowing to me. Honestly, the nerd in me is just so excited that I get to not just discuss feminist theory at work, but to apply it! If you're not familiar with intersectionality, please read my article and do further research, engage in thoughtful discussions. If the concept is known to you, I hope you're as thrilled as I am that that it is gaining recognition, and please keep talking about it. If you're doing any work on intersectionality in the utility sector, please reach out to me as I'd love to hear about it. Massive thanks also to Nickhil Sharma for sharing his expertise and undertaking fantastic work in this space!

📈 The Curtailment Dashboard is designed to bridge the gap between the role of renewables and energy storage, offering our customers unparalleled insights into network curtailment in one accessible platform. For more info read the full article:

Listening to our stakeholders is key to getting to the heart of issues they face.   We’ve published our Ongoing Engagement Report for 2023/24, highlighting how stakeholder engagement continues to shape our decisions to tackle challenges and deliver the best service for our customers. These are some of the ways we have tackled challenges so far:   ☎️ By delivering the best customer service and achieving the highest customer satisfaction score of any DNO. 🔌 Ensuring every Motorway Service Area in our region has enough power for at least 6 high-powered EV chargers. 📊 Launched a free online energy planning tool for local authorities backed by over 160 detailed datasets on GB’s first and only dedicated Local Area Energy Planning Open Data page. 🔋 Supporting 148,110 customers in or at risk of fuel poverty support, saving an average of £261.36 per customer. ⚡ Grew domestic participation through DSO-first demand turn-up product, with 24,000 households receiving more than £1.3m of free electricity. 🔗 For the full report head to the link in the comments.

No better day to admire a substation ⚡ #WorldPhotoDay

⚽ Who's keen for the return of the men's Premier League and Women's Super League?   🏆 We are, and so are our new starters!   Introducing you to some of our latest signings ahead of the new season!   #PremierLeague #Football #DreamTeam

At UK Power Networks, we are committed to delivering innovative solutions that enhance the efficiency and reliability of our services. 📈 Our new Curtailment Dashboard is a powerful tool designed to provide our customers with rich data-driven insights on curtailment all in one place. What's in it for you: 🔸 Real-time network monitoring 🔸 Operational planning through day-ahead curtailment forecasts 🔸 Investment planning through historical data 🔸Transparency of curtailment events 💻 If you have an operational asset, this dashboard will even be personalised! Credit to: Zahin Rahim Yiu-Shing Pang Mollie Purser Rebecca Flack

🏠 The National Infrastructure Commission visited our major project in Biggleswade which will serve power to thousands of homes and businesses in the area. ⚡ The Biggleswade project is part of Central Bedfordshire Council’s initiative to support planned housing growth and includes a National Grid 400kv substation to help provide the electrical infrastructure. The commission saw where UK Power Networks are building a substation to power the new homes and recently completed the installation of new outdoor 132,000-volt switchgear equipment. 🌲 The site is now being prepared for the planting of more than 8,000 trees, 2,000 hedging plants and more than 1,200 shrubs from October onwards. National Grid Electricity Distribution Central Bedfordshire Council

🏫 Sixth-formers from under-represented communities have taken part in a two-week work experience programme with UK Power Networks. ⚡ The ‘Powering Potential’ work experience programme allowed students to gain an understanding of how the UK’s biggest distribution network operator works.

Our company choir ⚡ Electric Harmony ⚡ were in full song as they warm up the vocal chords ahead of this year's Living Our Values Awards in September! What songs would you like to see a rendition of? 🎵